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Wednesday 23 April
9.30–10.30
Donald M Berwick, President & Chief Executive Officer, Institute for Healthcare Improvement,USA
(translated into French)
10.30–11.00
11.00–12.30
A1 Strategies for reducing waste, increasing efficiency, and improving patient safety
A3 DEFEND your older hospital patient: prevent functional disabilities
A4 Using payments and purchasing power to accelerate quality
A5 Whole system transformation, based on redesigned primary care
A6 Empowering ward based staff through front line process improvement
A7 Quality improvement and patient safety in mental and behavioral health care
A8 Innovative approaches to enhancing clinical handover
A9 Networks in quality and safety in health care
A10 Patient safety for children: not just small adults
A11 Integrating care for patients with mental health conditions in primary care
12.30–14.00
14.00–15.30
M1 Better quality through better measurement
M2 Systems analysis of clinical incidents
M3 Using Lean and Six Sigma to your own work practices to free up time
M4 Accreditation as a driver for healthcare quality improvement
B1 Morbidity and mortality conferences
B2 The patient safety education project
B4 Quality and safety essentials in primary care
B5 Lessons for the developed world from developing countries
15.30–16.00
16.00–17.30
Continuation of your chosen minicourse.
If you have selected the minicourse option please DO NOT select any of the ‘C’ sessions.
17.30–18.15
18.30
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