Document Actions
Friday 25 April
9.30–10.30
Laurent Degos, Chair of Board, Haute Authorité de Stanté, France
(translated into French)
10.30–11.00
11.00–12.30
G1 National efforts to improve quality and safety: reflections on largescale change
G3 SAVE: improving safety and efficiency through a hospital-wide benchmarking and redesign programme
G4 Quality and safety strategies in Europe
G5 How to develop a survey on citizen and patient opinion
G6 Quality, transparency, independence: doctors reviewing doctors
G7 Why and how to evaluate your hospital reporting system
G8 The big picture: institutional strategies for holistic improvement
G9 Voulez-vous? Combining evidence and human factors
G10 Analysing risks in hospitals
12.30–14.00
14.00–15.30
M11 Improving flow improves everything
M13 Team practice and human factors
H1 Next level leadership for quality and safety improvement
H2 Publish your improvement work
H3 Patient safety indicators in Dutch health care
H4 Improving care for diverse patient populations
H5 Are you really serious about building capacity for quality improvement?
15.30–16.00
16.00–17.30
Continuation of your chosen minicourse.
If you have selected the minicourse option please DO NOT select any of the ‘I’ sessions.
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