Presentations - Thursday 19th April

Breakfast session: Quality improvement initiatives in BUPA
Set 1: Publishing clinical and patient reported outcomes (ppt, 1.1MB)
Andrew Vallance-Owen, UK
Set 2: Protected meal times (ppt, 2.4MB)
Helga Goutcher, UK

Breakfast session: Showcasing the work of the NHS Institute for Innovation and Improvement - presentation not available
Bernard Crump, Chief Executive, NHS Institute for Innovation and Improvement, UK

Plenary II: What the quality movement can learn from other social movements (ppt, 24MB)
Richard Smith, Chief Executive, UnitedHealth Europe, UK

D1: Support for clinicians and patients in improving decision quality
Angela Coulter, Chief Executive, Picker Institute Europe, UK and Albert G Mulley, Chief, General Medicine Division, Massachusetts General Hospital, USA
Set 1 (ppt, 6MB)
Set 2 (ppt, 0.7MB)

D2: Connecting the science of improvement to medical research (ppt, 1.9MB)
Fiona Godlee, Editor, British Medical Journal, UK and Lloyd P Provost, Senior Fellow, Institute for Healthcare Improvement, USA

D3: Future common quality improvement topics and strategies in Europe: the MARQUIS project
Niek Klazinga, Department of Social Medicine, Academic Medical Centre, The Netherlands and Rosa Sunol, General Manager, Avedis Donabedian Foundation, Spain
Set 1 (ppt, 0.7MB)
Set 2 (ppt, 0.6MB)

D4: First results from SAVE: improving safety and efficiency through a hospital-wide benchmarking and redesign programme - presentation not available
Marc Berg, Partner, Plexus Medical Group, The Netherlands

D5: World Alliance for Patient Safety: advancing patient safety solutions (ppt, 3.6MB)
Peter B Angood and Laura K Botwinick, Co-Directors, Joint Commission International Center for Patient Safety, USA

D6: Implementing quality programmes across primary and secondary care
Begona Martinez, Jose Ramon Riera, Director General de Organizacion de las Prestaciones Sanitarias, Consejeria de Salud y Servicios Sociales, Principado de Asturias, Spain and David Riley
Set 1 (ppt, 28MB)
Set 2 (ppt, 2.8MB)

E1: Leading and creating safer healthcare environments: the CEO and patient safety walkrounds
Gren Kershaw, Chief Executive Officer, Conway and Denbighshire NHS Trust, UK, Gerrard Marr, Chief Operating Officer, NHS Tayside, UK and Patricia O'Connor, Head of Risk Management and Patient Safety, NHS Tayside, UK
Set 1 (ppt, 2.8MB)
Set 2 (ppt, 2.8MB)

E2: Setting up a hospital-wide patient safety programme
Cor Kalkman, Head of Patient Safety Research Centre and Professor of Anaesthesiology, University Medical Centre Utrecht, The Netherlands and Ian Leistikow, Coordinator of Patient Safety, University Medical Centre Utrecht, The Netherlands
Set 1 (ppt, 19MB)
Set 2 (audio/video, 3.5MB)
Set 3 (audio/video, 1.5MB)

E3: Quality in care of the elderly and dependent people - presentation not available
Pilar Hilarion, Director of Dependency Area, Avedis Donabedian Foundation, Spain, Flavio Paoletti, Italy, Paula Vallejo, Projects Director, Avedis Donabedian Foundation, Spain and Renzo Zanotti, Professor, University of Padua, School of Public Health, Italy

E4: Now IF... - presentation not available
Sir John Oldham, Head, Improvement Foundation, UK

E5: How can we prevent surgical complications?
Liz Baines, Patient Safety Coordinator, Conwy and Denbighshire Trust, UK, Ben Clift, Consultant, NHS Tayside, UK, Noeleen Magee, Infection Control Nurse, Down Lisburn Trust, UK, Marie Mitchell, Senior Charge Nurse, NHS Tayside, UK and Terri Simmons, Director, Safer Patients Initiative, Institute for Healthcare Improvement, USA
Set 1 (ppt, 0.6MB)
Set 2 (ppt, 0.1MB)
Set 3 (ppt, 16.5MB)
Set 4 (ppt, 1MB)

E6: The maze of open disclosure (ppt, 0.6MB)
Philip Hoyle, Australia and Michael Smith, Director, Clinical Quality and Patient Safety, New South Wales Health, Australia

F1: Connecting strategy and improvement (ppt, 1.4MB)
Lloyd P Provost, Senior Fellow, Institute for Healthcare Improvement, USA

F2: Improving chronic disease management
Set 1: Effect on quality of primary care of paying for performance - presentation not available
Set 2: A system redesign approach to chronic disease management (ppt, 54MB)
Christine Jones, Manager, Hospital Risk Programme, Casey Hospital, Australia
Nicholas Steel, Senior Lecturer in Primary Care, University of East Anglia, UK
Set 3: Using collaborative methods to improve chronic disease management in a mixed payment and service environment (ppt, 13MB)
Katherine Stevenson, Senior Knowledge Exchange Consultant, Health Quality Council, Canada

F3: Bold strategies for change
Set 1: Creating high impact change through collaborative methodology in mental health (ppt, 0.7MB)
Margaret Rennocks, Service Development Manager, National Leadership & Innovation Agency for Healthcare, UK
Set 2: Adopting a human factor organisation in a radiotherapy department (ppt, 1.1MB)
Sebastien Woynar, Project Manager Radiotherapy, Mission D'Expertise Et D'Audit Hospitaliers, France
Set 3: Do integrated care pathways last? A review ten years on (ppt, 2.7MB)
Allan Cumming, Associate Director, Elective Care, National Leadership & Innovation Agency for Healthcare, UK

F4: Acute situations
Set 1: Improving quality through the care bundle approach in an intensive care unit (ppt, 0.85MB)
Sue O'Keeffe, Modernisation Manager, Conwy & Denbighshire NHS Trust, UK
Set 2: Assessment of clinical risk out of hours: using a standardised early warning scoring system (ppt, 1.8MB)
Claire Gordon, Specialist Registrar in Intensive Care, Royal Infirmary of Edinburgh, UK
Set 3: Northern Pakistan earthquake 2005: health care lessons learnt (ppt, 9.7MB)
Sher Khan, Chairman, Pakistan Red Cross, Red Crescent Society, Pakistan

F5: Medication safety
Set 1: Can computerised decision support introduce new errors? (ppt, 1.3MB)
Saeid Eslami, University of Amsterdam, The Netherlands
Set 2: Error reduction through a barcode medication administration system - presentation not available
Laurie Rack, Clinical Director, Patient Support Services, University of Pittsburg Medical
Centre, Presbyterian Hospital, USA
Set 3: Improving drug administration in the hospital trust of the City Council of Barcelona (ppt, 1.1MB)
Santiago Grau, Clinical Pharmacist, Hospital del Mar, Spain

F6: Across the workforce
Set 1: Building a patient safety curriculum for health professionals: international collaborative project (ppt, 0.9MB)
Merrilyn Walton, Associate Professor of Medical Education, Faculty of Medicine, University of Sydney, Australia
Set 2: Impact of a national institute on quality of care: a challenge (ppt, 0.6MB)
Joke Mintjes, Chief Executive Officer, Netherlands Centre for Excellence in Nursing, The Netherlands
Set 3: Evaluation of a shared patient record (ppt, 0.1MB)
Betty Norgaard, Denmark

M6: Shaken not stirred: thinking differently to transform your service (ppt, 17.5MB)
Lynne Maher, Head of Innovation Practice, NHS Institute for Innovation and Improvement, UK and Paul Plsek, Consultant on Innovation and Complex Systems, Paul E Plsek and Associates, USA

M7: Whole system transformation: new skills for health care leaders
Maureen Bisognano, Executive Vice President and Chief Operating Officer, Institute for Healthcare Improvement, USA, Sven-Olof Karlsson, Chief Executive Officer, County Council of Jönköping, Sweden and Jim Reinertsen, President, The Reinertsen Group, USA
Set 1 (Word, 0.04MB)
Set 2 (Word, 0.03MB)
Set 3 (ppt, 1MB)
Set 4 (ppt, 3.1MB)
Set 5 (ppt, 1.1MB)
Set 6 (ppt, 0.1MB)
Set 7 (Word, 0.09MB)
Set 8 (PDF, 0.13MB)

M8: Designing reliable health care processes
Frank Federico, Director, Institute for Healthcare Improvement, USA and Roger Resar, Senior Fellow, Institute for Healthcare Improvement, USA
Set 1 (ppt, 0.7MB)
Set 2 (Word, 0.1MB)
Set 3 (Word, 0.03MB)

M9: Improving flow improves everything (ppt, 1.4MB)
Carol Haraden, Vice President, Institute for Healthcare Improvement, USA and Kate Silvester, Coach, NHS, Clinical System Engineering (Osprey) Programme, UK

M10: Understanding the basics of quality improvement
Ross McL Wilson, Director, Centre for Healthcare Improvement, Northern Sydeney Central Coastal Health, Australia and Nellie Yeo, Chief Quality Officer, National Healthcare Group, Singapore
Set 1 (PDF, 0.9MB)
Set 2 (ppt, 4.3MB)
Set 3 (audio/video, 12.5MB)
Set 4 (audio/video, 11MB)