Thursday, 3rd May
15:00-16:00

This session will introduce the science of happiness and behavioural human factors for individuals and leaders to generate more joy in work. Discover simple strategies that improve patient experience, staff wellbeing, quality, safety and productivity for the cost of a smile.

After this session, participants will be able to:

• Understand the evidence underpinning the science of happiness


• Indentify strategies to improve patient experience, staff wellbeing, safer practice and increased productivity for the cost of a smile

Joy Whitlock, Quality and Safety Improvement Manager, Cardiff and Vale University Health Board; Wales
Ruth Walker, Executive Director of Nursing, Cardiff and Vale University Health Board; Wales