Thursday, 3rd May
15:00-16:00

This session will propose a framework for understanding return on investment from quality improvement, with case examples from East London NHS Foundation Trust (ELFT) to illustrate how an organisation or system would apply this in practice.

We will also describe how ELFT is now utilising quality improvement to improve value for money, with a portfolio of projects aimed at cost reduction.

After this session, participants will be able to:

• Demonstrate return on investment for QI through a systematic framework


• Build a benefits realisation plan to calculate and track improvements in value from QI work


• Identify potential areas of cost reduction that could be delivered through systematic quality improvement work

Amar Shah, Consultant Forensic Psychiatrist and Chief Quality Officer at East London NHS Foundation Trust
James Innes, Associate Director of Quality Improvement; England