F7: Patient-Centeredness Lessons from Around the World
15:00 – 16:00
In this session you will hear real-life stories of how strategies for patient-centered care were implemented in various healthcare systems across the world. You will hear how a Brazilian city has engaged front-line practitioners in improving patient-driven access to primary care and how patient-centered engagement is integrated into the design of quality improvement initiatives in Africa.
Learning objectives:
- Understand strategies for overcoming resistance among healthcare professionals in moving towards patient-centered care
- Know strategies for patient involvement in health policy formulation and in community-facility collaboratives
- Discuss the applicability of such patient-centered care lessons to other scenarios
Dr. Sodzi Sodzi-Tettey, Executive Director, Africa Region, Institute for Healthcare Improvement
Dr. Jorge Zepeda, Secretary of Health of Florianópolis, Brazil / University of Leeds, UK