Saturday, 26th August
13:15-14:30

In this session you will hear from two speakers, one from Australia and one from Malaysia. You will hear how a cluster of perinatal deaths at one public hospital in Australia triggered a system-wide review of clinical governance, quality and safety leading to nearly 180 recommendations for system improvement.

The speaker from Malaysia will share on how the Healthcare systems in Malaysia have established standards for every service in a hospital including strengthening clinical governance so as to prevent any undesirable outcomes. The outcomes of 16 years of the Hospital Accreditation program will also be discussed.

At the end of this session you will:

• Have an understanding of the components and levels of effective clinical governance.


• Appreciate differences and similarities between different health systems


• Gain an understanding of how to ensure the provision of a safe and high quality health service without needing to experience disastrous service failure

Euan Wallace, Inaugural chief executive officer, Safer Care Victoria, the Office for Safety and Quality Improvement; Melbourne, Australia
Kadar Marikar, Chief Executive Officer, Malaysian Society for Quality in Health; Malaysia