Igniting Collective Excellence

This year’s programme focuses on how the power of collaboration can inspire all parties, including patients, families, new healthcare professionals and improvement leaders to deliver top quality, person-centred care in a sustainable framework.

The London 2017 programme

Themed Igniting Collective Excellence, the London 2017 programme will offer:

  • Over 60 sessions across the two main conference days
  • Over 100 speakers from 17 countries
  • New range of off-site experiences during the conference pre-day, including confirmed visits to:
    • Great Ormond Street Hospital
    • Royal Free Hospital
    • Imperial College Healthcare NHS Trust
    • East London NHS Foundation Trust
    • Marriott Hotels
  • NEW breakfast sessions – to make the most out of every day you spend at the International Forum in London, we have introduced a wide range of new breakfast sessions, including 20 minute rapid updates on exciting quality improvement projects to get you energised before the keynote session.
  • NEW Evening networking event on Thursday 27 April, The Night Forum, will feature informal presentations, networking and country-hosted spaces, entertainment, movie screenings, quality improvement activities, games and more.

View the programme

Programme streams and topics

Customise your learning by following some of our programme streams: Population and Public Health, Building Capability and Leadership, Safety, Person and Family Centred Care, and Quality, Cost, Value.

See all sessions by stream

Aside from our five streams that run throughout the event, some of the key themes this year include:

  • Collaboration, both within healthcare professional teams and as part of a patient-professional partnership
  • Co-design
  • Learning from developing nations
  • Preventing burnout among physicians in order to ensure patient safety
  • Innovation
  • Empowerment – both of healthcare professionals and patients for achieving better outcomes
  • Engaging junior healthcare professionals in improvement to become the leaders of tomorrow
  • Sustainability and leading for sustainable care
  • Improving mental healthcare

Keynote speakers

We have an exciting schedule of speakers, sessions and activities planned for London 2017. Our confirmed keynote speakers are:

  • Chris Hadfield, Former Military Test-Pilot, Astronaut
  • Lord Ara Darzi, Professor of Surgery at Institute of Cancer Research, Imperial College, London
  • Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement; Former Administrator, Centers for Medicare and Medicaid Services
  • Jason Leitch, National Clinical Director, Healthcare Quality, the Scottish Government; Scotland
  • Derek Feeley, President and CEO, Institute for Healthcare Improvement; USA
  • Sara Riggare, PhD student, Karolinska Institutet, and selfcare expert
  • Tim Omer, Diabetes advocate and hacker
  • Yogesh Jain, Public health Physician and Pediatrician, Jan Swasthya Sahyog (People’s Health Support Group), Chhattisgarh; India

See all speakers

Programme by day

Wednesday, 26 April 2017 (pre-day)

During our popular pre-day, we offer a range of special half day and full day interactive activities and workshops.

  • Full day Experience Days (excursions) – tours and demonstrations of local healthcare facilitates to gain a detailed and inside view of the best quality and safety initiatives in UK healthcare.
  • Half day courses – dynamic learning opportunities, challenging a more advanced improvement thinking
  • The International Improvement Science and Research Symposium – a hugely popular meeting that links researchers with decision makers and others implementing quality improvement initiatives. This is an important event to attend for anyone interested in the scientific approach to development, evaluation and dissemination of improvement methods.


Thursday and Friday, 27-28 April 2017 (conference days)

The two-day conference features 4 keynote presentations, over 100 international speakers, more than 60 sessions divided across 5 streams, a full Exhibition Hall, posters display in the Poster Hall, special interest breakfast and lunchtime sessions and many opportunities for networking, including our new evening networking event and a diverse offering of facilitated networking sessions.

Each session aims to give you practical tools and ideas to inspire continuous improvement of the quality of patient care while reducing costs. Sessions are designed to suit all healthcare professionals working on any level, but you can filter the programme for each day to find sessions that may be of interest to you.

View the programme

In Partnership with Patients

Patients have been at the heart of designing and reviewing the programme, ensuring a greater focus on the patient and the personal story.

Our strategic advisory board has been integral in putting the programme together. For 2017, Margaret Murphy and Cristin Lind are patient representatives for this group. Margaret has years of experience as a patient advocate and a steering committee member for the World Health Organization (WHO) World Alliance for Patient Safety. Cristin has supported improvement teams at the Cambridge Health Alliance and advised the Patient-Centered Outcomes Research Institute, the Institute of Medicine, the National Institute for Children’s Health and Healthcare Quality and the National Institute for Health. Now in Sweden, she facilitates partnership with patients in quality registry development at QRC Stockholm.

  • The ‘Person and Family-Centred Care’ stream is the largest stream at our event, comprising of 11 sessions.
  • Every speaker that submits a proposal is asked for a declaration stating how patients were included in the work that will be discussed. These declarations were all considered as part of the session selection by our strategic advisory board.
  • We have asked all of our local partner experience day organisers to co-design their events with patients and where possible to include patients on their excursions and visits.
  • Groups that attend the conference are encouraged to bring a patient with them, free of charge, to contribute to the group discussions and reflections.

In line with our efforts to promote patient/professional partnership, we are also proud to announce that a number of our sessions will have patient presenters this year, including our Patient Innovators keynote session, presented by:

  • Sara Riggare, PhD student, Karolinska Institutet, and selfcare expert
  • Tim Omer, Diabetes advocate and hacker
  • Yogesh Jain, Public health Physician and Pediatrician

We are also proud to include a half day workshop which has been patient authored and will be patient led, titled State of [patient] engagement.