Friday, 4th May
15:00-16:00

The executive board of a hospital is accountable for the quality of care delivered and for making a difference in quality improvement. The Dutch Program Steering on Quality works on the way this board position is optimally facilitated with quality information and opportunities to optimally use that information to foster the quality in hospitals. An Expert Group builds a framework that integrates concepts, perspectives and helps understand this field and act effectively in it.

After this session, participants will be able to:

• Learn how to start the discussion within your hospital on steering on quality of care


• Learn how to exchange quality information with your hospital board


• Learn how to involve patients in steering on quality of care

Erica De Loos, Project coordinator, Netherlands Federation of University Medical Centres – Consortium Quality of Care
Rose Trooster, Programme manager, Netherlands Federation of University Medical Centres