General Attendees Information

Find the answers to some frequently asked questions about attending the International Forum.

  • What are the attendance options for the International Forum Asia 2021?

    In 2021 all International Forums will take place as virtual events. 

  • How much does it cost to attend?

    Registration fees can be found here.

  • What is included in my registration fee?

    Your registration fee gives you access to all live and on-demand content, activities, chat and networking functionality, and resources including access to all ePosters during the entire conference and for twelve months after it ends.

  • How can I register?

    Registrations can be made online here.

    Please note that accepted methods of payment are credit/debit card or cheque.

    We can only issue invoices for groups of 5 or more.

  • How do I request an invoice?

    We can only issue invoices for groups of 5 or more attendees. To ensure that your invoice is correct, we will contact you to confirm that your booking is complete before we issue your invoice. The following things will affect your invoice – if you plan to make any of the changes listed below please let us know by emailing and we will delay sending your invoice until you have completed your booking.

    1. Adding additional delegates to your booking
    2. Removing delegates from your booking
    3. Changing any information of who or where the invoice should be addressed to
    4. Adding a purchase order or reference number

    If we have issued your invoice and you wish to book additional delegates at a later date, we suggest that you create a new booking and pay with credit/debit card. Alternatively, if the new booking is 5 or more delegates we can issue a separate invoice for the new group.

  • How do I request a receipt?

    If you register online and pay with a card, you will automatically be sent a receipt from Worldpay. If you have registered using another method, and require a receipt please email

  • Are there any discounted rates?

    Our registration fees are available here. There are discounted rates for those from upper-middle-income, lower-middle-income and low-income countries based on the world bank classification. In addition, we offer reduced rates for students and teachers/faculty. 

  • Is the International Forum accredited?

    We will be exploring options for accreditation. Information will be published in due course.

  • Will I receive a certificate of attendance?

    Yes, all delegates will automatically receive a certificate of attendance on completion of an online evaluation form which will be emailed to you after the virtual conference. 

  • What is your policy if I decide to cancel my registration?

    You may transfer a booking from one delegate to another for an Event at any time upon written notice to us.

    You have the right to cancel this contract prior to the event. The following cancellation charges will apply:

    Notice given




    Refund due

    If written notice is received more than six weeks before the Event 

    on or before Wednesday 28 April 2021

    on or before Wednesday 28 July 2021

    on or before Thursday 14 October 2021

    Full refund

    If written notice is received between six and four weeks before the Event 

    Thursday 29 April – Wednesday 12 May 2021

    Thursday 29 July – Wednesday 11 August 2021

    Friday 15 October – Thursday 28 October

    A full refund of the fees set out in your Booking Form, less an administration charge of £75

    If we receive written notice to cancel less than four weeks before the Event 

    on or after Thursday 13 May 2021

    on or after Thursday 12 August 2021

    on or after Friday 29 October

    No refund

    To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use this model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your notice of cancellation before the cancellation period has expired. We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel the contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement (except for the administration fee if you cancel between six and four weeks before the Event).

    Full terms and conditions are available here.

  • I have submitted a speaker proposal, when will I be notified?

    We will be sending results in July for the Call for Speakers submissions.