Wednesday 8 September | 13:15-14:00

Format: Lecture

Stream: Building Capability and Leadership

Content filters: For those new to quality improvement, Responses to the covid-19 pandemic

Resilience: what is that, do I need it and do I have it? If you have asked yourself any of these questions, then this session is a must for you. Participants will be introduced to the concept of resilience, what it looks like when you have it, how you can engineer and develop your resilience and how you can sustain resilience in the midst of the day-to-day challenges of the healthcare system. Engineering resilience is vital for a clinician to continue to provide excellent healthcare everyday whilst remaining strong, flexible and healthy.

After this session, participants will be able to:

• Critically understanding what resilience is and how they can recognise their own resilience


• Understand the linkage between clinicians’ / carers’ resilience and the ability to provide high quality, compassionate, safe care


• Identify strategies to engineer resilience to improve performance

Sue Hendy, Resilience in Health; Australia

Catherine Adams, Resilience in Health; Australia