C3: Quality Improvement at national scale: The theory and results of two national collaboratives
using QI to address human rights issues and safety in mental health
Wednesday 9 June 2021 | 12:00-12:45
Format: Workshop
Stream: Building Capability and Leadership
Additional filters: Co-presented with patient, service user or carer, Features discussion of improvement methodology
The Mental Health Safety Improvement Programme, led by the National Collaborating Centre for Mental Health (NCCMH), is the first to tackle complex safety and human rights issues in mental health using quality improvement on a national scale.
Our first programme, Reducing Restrictive Practice (RRP), has recently concluded with positive results. Our second programme, improving sexual safety in mental health and learning disability inpatient settings, is in progress.
The session will provide helpful learning and guidance for those interested in designing and delivering improvement at scale, including the key components of a successful national quality improvement collaborative, illustrated by our RRP Programme.
After this session, participants will be able to gain:
- An overview of the how Quality Improvement has been used to tackle human rights issues and achieve culture change
- Ideas for tackling complex safety issues, such as reducing the use of restrictive practice and improving sexual safety in a clinical setting
- An understanding of how to apply QI methodology at scale and improve care more widely in mental health services
- Understand the importance of a skilled central coaching team in a collaborative working across many different organisational cultures
- New ideas for co-production in quality improvement programmes, involving people who use services from the initial design through to delivery at local and national level
Ajibola Lewis, Royal College of Psychiatrists; England
Amar Shah, Royal College of Psychiatrists; England
Sal Smith, Royal College of Psychiatrists; England
Tom Ayers, National collaborating centre of mental health; England