Wednesday 9 June 2021 | 09:45-10:30

Format: Keynote

Stream: Improvement Methods

Additional filters: Recommended for those new to Quality Improvement,  Features discussion of improvement methodology

Working in large organisations and systems means it’s difficult to get everyone working towards the same goals without lots of rules and policies. Wise leaders of change recognise their role is not to try to dictate everything but instead build the capability of people across their whole system to adapt and innovate independent of central control. In this highly interactive session we will show you how to co-create “Simple Rules” with people across your system to govern actions and behaviours at microsystem level, so that control can be devolved and people can do their best work and lead their best lives.

After this session, participants will be able to:

• Identify who needs to participate in creating your Simple Rules and define your aims


• Take the principles from the session to craft your own Simple Rules, using the examples from Helen and Goran as a starting point


• Understand how to utilise Simple Rules to create a big and radical shift in mindset about how we can enable change across a whole system

Helen Bevan, NHS Horizons; England

Göran Henriks, Qulturum; Sweden