O1: Working virtually in the pandemic


Friday 11 June 2021 | 08:30-09:30


Format: Lecture


Stream: Building Capability and Leadership


Additional filters: Includes examples of using technology to enable change


In this rapid fire session, you’ll hear from 3 projects that demonstrate the challenges and opportunities faced in the shift to virtual delivery of care in the pandemic.


(Part A) Implementing video consultations in response to covid-19: a positive exemplar of change?


The rapid implementation, spread and scaling of video consultations in response to the pandemic has shown the potential within the NHS for rapid transformation and change. This presentation will draw on research from the University of Oxford and work of the Quality Improvement Community to consider what can be learnt from the pandemic response in terms of the longer term spread and sustainability of video consulting, and improvement and innovation more widely.


Penny Pereira, The Health Foundation; England


(Part B) Pandemic and virtual working in a mental health setting: what’s the reality?


Since lockdown measures were imposed, services and individuals have worked tenaciously to continue the provision of care whilst adjusting their routine ways of work to support safer working. To ensure the continuity of services and reduce the variation in standards and offers, a work stream was established to specifically focus on staying connected through virtual means and introduce tests of change to support this way of working. The session will share learning and insights from the work stream to support rapid learning and continued provision of high quality services.


Noushig Nahabedian, South London and Maudsley NHS Foundation Trust; England


(Part C) Navigating pregnancy and birth during a pandemic: bridging the gaps using technology


The covid-19 pandemic unleashed an additional layer of constraint to health systems especially those in developing countries who were already grappling with several challenges. Nigeria contributes over 15% of global maternal deaths and it is estimated that no fewer than 110 Nigerian women die daily from preventable pregnancy-related conditions. The challenge of poor coverage of skilled antenatal care before covid-19 pandemic was further complicated by movement restriction and attendant fear of contracting the disease. In this session, we will share how we utilised technology to foster continuous virtual education for women covering pregnancy, birth and postnatal periods during the pandemic.


Uchenna Gwacham-Anisiobi, Genete Resource Centre for Women; Nigeria