Friday 11 June 2021 | 11:00-11:45

Format: Lecture

Stream: Improvement Methods

Additional filters: Features discussion of improvement methodology

In this session you’ll hear about two new approaches to Quality Improvement Methods.

(Part A) A big room for improvement: An approach for pathway improvement

Running effective improvement meetings is an art, science and true collaboration. ‘Big rooms’ (or ‘obeya’ in Japanese) is the name given to focussed improvement meetings that originate from Toyota car manufacturing principles. Now, our big rooms have been adapted to create effective virtual improvement spaces. The unique blend of teaming, patient co-design, improvement science, new technology and coaching results in a truly collaborative improvement space – a big room for a big impact.

Join us for a workshop where we will unpick the ingredients to running an effective virtual big room.

Anne Kinderlerer, Imperial College Healthcare Trust; England

Amy Cruickshank, Imperial College Healthcare Trust; England

(Part B) A ‘blended’ Approach to Quality Improvement: Improvement, Benefits Realisation and Project Management

This session will introduce the novel concept of a ‘blended’ improvement approach to quality improvement. This approach combines proven IHI QI methodology with benefits realisation and project management processes.

The session will share how adopting a blended improvement approach can deliver financial, quality and organisational benefits using a simple 7 step model.

Mike Walburn, Somerset NHS FT; England

Andrea Gibbons, Somerset NHS FT; England