Q1: A multi-level approach to achieving equity: how improvement science can accelerate change
Friday 11 June 2021 | 12:00-12:45
Format: Lecture
Stream: Improvement Methods
Additional filters: Features discussion of improvement methodology
This presentation provides an actionable multi-level improvement science framework for addressing inequity. Quality Improvement projects alone cannot produce fundamental change. Six levels of action – each requiring a different view of “the system” and “context”- are required: person/family, community, provider, microsystem, macrosystem, and policy. Healthcare delivery organizations can play a pivotal role in catalyzing improvement at all six levels. Practical strategies for beginning the equity journey “at home” in the organization will be provided using case studies from the IHI Learning and Action Network, Pursuing Equity, and guidance offered for influencing policy and acting beyond the organization’s walls in partnership with communities.
After this session, participants will be able to:
- Articulate the six levels of action improvement scientists need to address in making fundamental improvements in equity
- Understand and apply a framework for addressing equity in one’s own organization and how the organization can promote change at all six levels of action
- Develop a strategy, priorities, infrastructure, partnerships, and actions to address inequity in the home organisation
Don Goldmann, Institute for Healthcare Improvement (IHI); USA
Shannon Welch, Institute for Healthcare Improvement (IHI); USA