M3: Design and improvement: insights from the Q initiative

Wednesday 27 March

Design offers a structured creative approach to shape ideas so they are workable in practice. How might design methods strengthen your work?

This session provides insights based on the experience of Q: a large-scale community of thousands of people doing improvement in the UK and the innovative ‘Q Improvement Lab’ which pools expertise to enable progress on complex challenges. This interactive session offers plenty of collaborative design tools to use in your own work.

After this session, participants will be able to:

1. Understand the potential of design to enhance improvement efforts in health and care
2. Know how to incorporate design methods into your work
3. Access a range of practical design methods

Penny Pereira, Q Programme Director and Deputy Director of Improvement, The Health Foundation; England
Tracy Webb, Head of Q Lab, The Health Foundation; England