General Attendees Information

Find the answer to some frequently asked questions about attending the International Forum.

Glasgow SEC Centre ,

Exhibition Way, Glasgow G3 8YW

  • Where can I find directions to the venue?

    Full details on how you can plan your journey can be found here.

  • How much does it cost to attend?

    Information on delegate fees for The International Forum Glasgow 2019 can be found on our delegate fees and registration page.

  • What is included in my registration fee?

    Your registration fee grants you access to all keynote and plenary sessions; poster sessions; the welcome reception/networking event on Thursday evening; lunch and refreshments for the days you have registered for; access to the exhibition; online access to all materials after the event; and certificate of attendance.

  • How can I register?

    All delegate registrations are made online.

    Click here to view our step by step guide on how to register. Details for registering on the International Forum Glasgow 2019 can be found on our delegate and registration fees page.

    Please note that accepted methods of payment are credit/debit card or cheque. We can only issue invoices for groups of 5 or more.

  • How can I book my sessions?

    Click here to view our step-by-step guide on how to book your sessions.

  • How do I request an invoice?

    We can only issue invoices for groups of 5 or more attendees.

    To ensure that your invoice is correct, we will contact you to confirm that your booking is complete before we issue your invoice.

    The following things will affect your invoice – if you plan to make any of the changes listed below please let us know by emailing and we will delay sending your invoice until you have completed your booking.

    1. Adding additional delegates to your booking
    2. Removing delegates from your booking
    3. Changing any information of who or where the invoice should be addressed to
    4. Adding a purchase order or reference number

    If we have issued your invoice and you wish to book additional delegates at a later date, we suggest that you create a new booking and pay with credit-debit card. Alternatively, if the new booking is 5 or more delegates we can issue a separate invoice for the new group.

  • How do I request a receipt?

    If you register online and pay with a card, you will automatically be sent a receipt from Worldpay. If you have registered using another method, and require a receipt please email

  • Are there any discounted rates?

    We usually offer discounted rates for students and for attendees from Lower Middle Income and Lower Income Countries. The discount applies to the International Forum registration fee for the two main event days only and we are unable to help with travel, accommodation or other associated expenses.

    There are no further discounts or sponsorships available outside these categories.

    More information on our discounts can be found on the delegate fees and registration page.

  • Will I have to pay VAT?

    All registrants will pay 20% VAT. If you have any queries about our VAT rates please email

  • How do I request an invitation letter?

    Some visitors will require a visa to enter the UK. Please check with your nearest embassy or consulate.

    We are only able to provide invitation letters to individuals who have registered and paid to attend the International Forum. If for any reason your visa application was unsuccessful we will be able to refund your registration fee in line with our terms and conditions and upon receipt of proof of an unsuccessful application. If a letter of invitation is required to support your visa, please contact us at

    Please do not get in touch with us prior to registering and paying as we will not be able to issue this.

  • Is the International Forum Accredited?

    We will be exploring options for accreditation and information will be published in due course.

  • Will I receive a certificate of attendance?

    Yes, all delegates will automatically receive a certificate of attendance on completion of an online evaluation form which will be emailed to you after the event.

  • How can I book my accommodation?

    For information regarding accommodation please visit our accommodation page.

    When booking your travel and accommodation, we urge you not to make non-refundable travel arrangements as BMJ cannot be held responsible for non-refundable travel tickets. We suggest you make your refundable travel booking only after you have received confirmation of your registration from us.

    Bookings, cancellations or amendments to hotel arrangements should be made by directly contacting the hotel/accommodation booking agency that you are using. We are not involved with and do not accept any responsibility for such matters.

  • How do I gain entry to the International Forum?

    An e-badge will be sent via e-mail prior to the event. We ask you to print  your e-badge prior to arrival to skip onsite registration and to gain access to the International Forum without delay. Anyone without a printed e-badge will have to queue at the onsite registration desk to have their badge printed. Please be aware that you must wear your badge at all times during the International Forum.

  • What should I wear to the International Forum?

    The dress code for the conference is smart-casual and comfortable shoes are recommended.

    The temperature in Scotland in March will be cold. As a result it is a good idea to prepare for the chill and bring clothes that can be layered along with a jacket, hat, scarf and gloves.

  • Where will I find further information on the Posters?

    Our call for posters is open until 6 November 2018. Find out more information on how to display a poster and submit an abstract here.

  • Do I need to be aware of any insurance/venue rules?

    Delegates are requested to comply at all times with the rules and regulations imposed by the venue. Failure to adhere to such requirements may lead to exclusion or removal from the conference. We also recommend that delegates arrange for insurance against loss to their property or any loss or damage that delegates themselves may cause at the conference.

  • What is your policy if I decide to cancel my registration?

    You may transfer a booking from one delegate to another for an Event at any time upon written notice to us.

    You have the right to cancel this contract at any time up to the date that is four weeks prior to the Event. If written notice is received more than six weeks before the Event, a full refund will be given. If written notice is received between six and four weeks before the Event, your payment will be refunded in full, less an administration charge of £250. If we receive written notice to cancel less than four weeks before the Event there will be no entitlement to any refund.

    To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use this model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your notice of cancellation before the cancellation period has expired.

    We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel the contract.

    We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement (except for the administration fee if you cancel between six and four weeks before the Event).

    Full terms and conditions are available here.