Watch the recorded sessions from Glasgow

The live stream

We streamed live all the presentations from the main stage at the Glasgow SEC Centre between Wednesday 27 and Friday 29 March.

All streamed sessions will remain available after the end of the International Forum to watch on demand at any time. 

The recordings are publicly available – there is no need to sign in. See the list of all recorded sessions below.

How to watch - alternative platforms

You can watch the recordings on this page,  directly on our Livestream channel or on any of the free Livestream apps by searching for “Glasgow 2019”: iPad and iPhone app Android app

The recorded sessions

Wednesday 27 March 2019

17:30-18:30 Opening of the International Forum: ‘Welcome to Glasgow’ – address by Nicola Sturgeon, First Minister of Scotland


Opening Performance by The Purple Poncho Players

#quality2019 #purpleponchoplayers

Thursday 28 March 2019

09:00-09:30 Welcome and Opening Remarks


09:30-10:30 Keynote 1: People make… it happen

Derek Feeley, CEO, President, IHI; USA

Jason Leitch, National Clinical Director, Scottish Government; Scotland

#quality2019 #qfk1

11:00-12:15 A1: Leadership Models for Co-producing a Joyful Workforce

Amar Shah, Consultant forensic psychiatrist & Chief Quality Officer, East London NHS Foundation Trust; England

Derek Feeley, CEO, President, IHI; USA

Jessica Perlo, Director, Joy in Work, IHI; USA

Stephen Swensen, Senior Fellow, IHI; Professor Emeritus, Mayo Clinic College of Medicine; USA

13:15-14:30 B3: Getting your ideas out there: three perspectives on supporting effective scale

Andrew Cooper, Director of Communications, Life Sciences Hub; Wales

Medina Johnson, Chief Executive, IRISi; Wales

Sarah Henderson, Assistant Director, Improvement Programmes, The Health Foundation; England

Tina Lynge Lyngbye, Director, Senior Advisor, Danish Society for Patient Safety; Denmark

#quality2019 #qfb3

15:00-16:00 C4: What makes ‘quality improvement’ an ‘improvement science?’ The ‘science’ matters.

Don Goldmann, Chief Scientific Officer, Emeritus, and Senior Fellow, IHI; USA

Sara Riggare, Advisor to the Swedish Medical Products Agency; Advisor to the Swedish government’s coordinator for Life Science; Sweden

#quality2019 #qfc4

16:15-17:00 K2: New Power: how power works in our hyperconnected world

Henry Timms, President and CEO of 92nd Street Y; USA #quality2019 #qfk2

Friday 29 March 2019

09:10-09:30 Opening Remarks


09:30-10:30 K3: I have changed my mind

Donald M Berwick, MD, MPP, President Emeritus and Senior Fellow, IHI; Former Administrator, Centers for Medicare and Medicaid Services; USA

Maureen Bisognano, President Emerita and Senior Fellow, IHI; USA

#quality2019 #qfk3

11:00-12:15 D1: Leadership behaviours that change culture

Amelia Brooks, Senior Director for Patient Safety Europe, IHI; USA

Frank Federico, Vice President Senior Safety Expert, IHI; USA

Göran Henriks, Chief Executive of Learning & Innovation, Jönköping County Council; Sweden

#quality2019 #qfd1

13:15-14:30 E1: Learning from error and adverse events using human factors training

Alison Gale, Consultant Obstetrician and Gynaecologist/Director of Medical Education, Lancashire Teaching Hospitals; England

Dave Dongelmans, Intensivist, Amsterdam University Medical Centers; Netherlands

Jacky Hanson, Clinical Director of Simulation and Human Factors and an Associate Undergraduate Dean at Lancashire Teaching Hospitals; England

Kelly Bos, MD PhD-candidate, Amsterdam University Medical Centers; Netherlands

#quality2019 #qfe1

15:00-16:00 F4: The ‘F’ Word!! – Learning from failure

Barbara Grey, Director of Quality Improvement and Slam Partners, South London and Maudsley NHS Foundation Trust; England

John Boulton, Executive Director of Continuous Improvement, Aneurin Bevan University Health Board; Wales

#quality2019 #qfe4

16:15-17:00 K4: People Make Change

Amal Azzudin, Human Rights and Equalities Officer (refugees), Mental Health Foundation; Scotland

Mel Young, President of the Homeless World Cup and Chairman of Sportscotland; Scotland

#quality2019 #qfk4