Speaker handouts and presentations from Kuala Lumpur 2017

Thursday

M2: Introduction to Quality Improvement – Slides 1

M2: Introduction to Quality Improvement – Slides 2

M2: Introduction to Quality Improvement – Slides 3

M2: Introduction to Quality Improvement – Slides 4

M2: Introduction to Quality Improvement – Slides 5

M2: Introduction to Quality Improvement – Slides 6

M2: Introduction to Quality Improvement – Slides 7

M3: Better Quality Through Better Measurement – Slides

M3: Better Quality Through Better Measurement – Handout 1

M3: Better Quality Through Better Measurement – Handout 2

M3: Better Quality Through Better Measurement – Handout 3

M3: Better Quality Through Better Measurement – Handout 4

M3: Better Quality Through Better Measurement – Handout 5

M3: Better Quality Through Better Measurement – Handout 6

M3: Better Quality Through Better Measurement – Handout 7

M3: Better Quality Through Better Measurement – Handout 8

M3: Better Quality Through Better Measurement – Handout 9

M3: Better Quality Through Better Measurement – Handout 10

M3: Better Quality Through Better Measurement – Worksheets

Friday

A1: Quality and Safety in Primary Care – Handout – Slides

A2: The Malaysian Healthcare Quality Journey – Slides 1

A2: The Malaysian Healthcare Quality Journey – Slides 2

A4: What is the role of CEOs in putting patients at the centre of quality healthcare – Handout

A5: Understanding the Milestones in the Quality Measurement Journey – Slides

A5: Understanding the Milestones in the Quality Measurement Journey – Handout 1

A5: Understanding the Milestones in the Quality Measurement Journey – Handout 2

A5: Understanding the Milestones in the Quality Measurement Journey – Handout 3

A5: Understanding the Milestones in the Quality Measurement Journey – Worksheets

B1: Innovations for integrated care in mixed public-private healthcare financing and provider systems – Slides

B4: Reducing readmission – Slides 1

B4: Reducing readmission – Slides 2

C2: Caring for the ‘Third Workforce’: Developing Resilience and Wellbeing with Carers – Slides

C3: Lessons from Sentinel Events – Identifying and Resolving Risks at a System level

C4: Clinical governance in an emergency telehealth service – lessons learned after 35,000 consultations – Slides

K1A: Malaysia’s Healthcare System : Quality, Patient Safety and Performance of the Healthcare Delivery System – Tan Sri Abu Bakar Suleiman – Slides

K1B: Keynote 1B: Breaking the Rules for Better Care – Derek Feeley

L2: Technology and medication safety in Singapore – Slides

Saturday

D1: What is a good death? – Slides 1

D1: What is a good death? – Slides 2

D1: What is a good death? – Slides 3

D2: Quality Across The Population: Targeting Ethnically Diverse Populations – Slides

D5: How to achieve country wide transformation of care – Slides

E1: Smart Healthcare Delivery System: Taiwan Experiences – Slides 1

E1: Smart Healthcare Delivery System: Taiwan Experiences – Slides 2

E2: From the ashes of disaster – building safer health systems – Slides

E3: Are we really patient centred? – Slides

E4: Value Applications in Healthcare – Slides

E5: Restoring Joy in Work and Preventing Burnout: A Framework for Joy – Slides 

F4: Three curves and seven stories – Slides