Thursday
M2: Introduction to Quality Improvement – Slides 1
M2: Introduction to Quality Improvement – Slides 2
M2: Introduction to Quality Improvement – Slides 3
M2: Introduction to Quality Improvement – Slides 4
M2: Introduction to Quality Improvement – Slides 5
M2: Introduction to Quality Improvement – Slides 6
M2: Introduction to Quality Improvement – Slides 7
M3: Better Quality Through Better Measurement – Slides
M3: Better Quality Through Better Measurement – Handout 1
M3: Better Quality Through Better Measurement – Handout 2
M3: Better Quality Through Better Measurement – Handout 3
M3: Better Quality Through Better Measurement – Handout 4
M3: Better Quality Through Better Measurement – Handout 5
M3: Better Quality Through Better Measurement – Handout 6
M3: Better Quality Through Better Measurement – Handout 7
M3: Better Quality Through Better Measurement – Handout 8
M3: Better Quality Through Better Measurement – Handout 9
M3: Better Quality Through Better Measurement – Handout 10
M3: Better Quality Through Better Measurement – Worksheets
Friday
A1: Quality and Safety in Primary Care – Handout – Slides
A2: The Malaysian Healthcare Quality Journey – Slides 1
A2: The Malaysian Healthcare Quality Journey – Slides 2
A4: What is the role of CEOs in putting patients at the centre of quality healthcare – Handout
A5: Understanding the Milestones in the Quality Measurement Journey – Slides
A5: Understanding the Milestones in the Quality Measurement Journey – Handout 1
A5: Understanding the Milestones in the Quality Measurement Journey – Handout 2
A5: Understanding the Milestones in the Quality Measurement Journey – Handout 3
A5: Understanding the Milestones in the Quality Measurement Journey – Worksheets
B4: Reducing readmission – Slides 1
B4: Reducing readmission – Slides 2
C2: Caring for the ‘Third Workforce’: Developing Resilience and Wellbeing with Carers – Slides
C3: Lessons from Sentinel Events – Identifying and Resolving Risks at a System level
K1B: Keynote 1B: Breaking the Rules for Better Care – Derek Feeley
L2: Technology and medication safety in Singapore – Slides
Saturday
D1: What is a good death? – Slides 1
D1: What is a good death? – Slides 2
D1: What is a good death? – Slides 3
D2: Quality Across The Population: Targeting Ethnically Diverse Populations – Slides
D5: How to achieve country wide transformation of care – Slides
E1: Smart Healthcare Delivery System: Taiwan Experiences – Slides 1
E1: Smart Healthcare Delivery System: Taiwan Experiences – Slides 2
E2: From the ashes of disaster – building safer health systems – Slides
E3: Are we really patient centred? – Slides
E4: Value Applications in Healthcare – Slides
E5: Restoring Joy in Work and Preventing Burnout: A Framework for Joy – Slides