Tuesday 31 Oct | 15:10-17:10<\/strong><\/p> \u00a0<\/p> As the population grows older care systems are exploring approaches to care for people in place (home). This needs an integrated approach with health and for those that are housebound access to comprehensive primary care. The session will using an interactive and engaging approach with brief \u20182-minute conversations\u2019 and \u2018online polls\u2019 discuss the implementation of an Aged Care Friendly System approach embedded in Primary Care in the Australian Capital Territory. A quality improvement approach using the 5M framework, team-based care and virtual care integrated with face to face care.<\/p> After this session, participants will be able to:<\/p> Paresh Dawda<\/a>, Prestantia Health; Australia<\/p> \u00a0<\/p> Consumer stories are a powerful influence in building \u2018the will\u2019 for quality improvement work. However, personal stories used in this way are often about sharing experiences of when things didn\u2019t go well, or weren\u2019t safe. It is important to understand the power consumer stories have while creating psychologically safe opportunities for sharing that minimise potential for harm such as re-traumatisation. This interactive workshop will be led by consumers and SCV staff, share examples and experiences of where good practice has and hasn\u2019t occurred. Participants will work together to identify ways to safely incorporate lived experience stories in quality improvement work.<\/p> Objectives:<\/p> Nami Nelson<\/a>, Safer Care Victoria; Australia<\/p> Kristiina Siiankoski<\/a>, Safer Care Victoria; Australia<\/p>
Part 1: Implementing age friendly healthcare system in primary care for housebound people<\/strong><\/p>
<\/ul>
Part 2: Elevating lived experience (2): Safety, power and consumer stories in quality improvement<\/strong><\/p>
<\/ul>