{"id":897,"date":"2023-07-10T10:11:08","date_gmt":"2023-07-10T10:11:08","guid":{"rendered":"https:\/\/internationalforum.bmj.com\/melbourne\/?p=897"},"modified":"2023-07-25T11:05:23","modified_gmt":"2023-07-25T11:05:23","slug":"s0-patient-safety-and-co-creating-care-with-service-users","status":"publish","type":"post","link":"https:\/\/internationalforum.bmj.com\/melbourne\/2023\/07\/10\/s0-patient-safety-and-co-creating-care-with-service-users\/","title":{"rendered":"W3: Workshop 3 – Co-design for Impact: Utilising consumers\u2019 lived experience to improve quality and safety<\/strong>"},"content":{"rendered":"

Monday 30 October | 13:30-15:00<\/strong><\/p>

Co-design for Impact: Utilising consumers\u2019 lived experience to improve quality and safety<\/strong><\/p>

This highly interactive workshop will demonstrate how to incorporate consumer lived experience and co-design methods into quality improvement initiatives. It will use a case based approached focussing on the experience of three consumers with early diagnosis of breast cancer. Using pre-recorded audio describing their experiences and interactions with the health system, we will demonstrate how to analyse consumer insights which identify friction points and opportunities for improvement. By linking co-design to quality improvement methods including Clinical Practice Improvement and the Model for Improvement, we will demonstrate the power of this approach to improve consumer experience, patient safety and efficiency.<\/p>

Objectives:<\/p>