Saturday 4 July 2020 | 11:00-12:15

Stream: Building Capability through Improvement Methods

Relevant for: Everyone

Format: Workshop

Built around the Model for Improvement, this session will demonstrate how to put into practice the model’s three key questions about setting aims, establishing measures, and selecting changes to drive successful improvement work. This course will provide a refresher for those who are stalled in their improvement efforts and a jump-start for those who are new to the quality improvement journey.

Abha Mehndiratta, Institute for Healthcare Improvement (IHI); India

Pierre Barker, Institute for Healthcare Improvement (IHI); USA