Tuesday 10 March 2026 | 13:30-14:30 Join us for our World Caf\u00e9s, new to the Oslo Forum this year. During each session, participants will get a choice of 15-20 tables to join, each hosted by different speakers on a variety of topics. Each World Caf\u00e9 will be made up of three rounds of 15 minutes, enabling participants to join three discussions during the session.<\/p> Participants will be able to:<\/p> \u00a0<\/p> Table 1 – Reimagining the culture of safety: aligning physical safety with emotional safety for paediatric patients and families<\/strong><\/p> On the journey toward becoming a high reliability organization, hospitals often prioritize physical safety while overlooking emotional safety as a standard practice. This workshop introduces tools and interactive learning experiences to define emotional safety in paediatrics, integrate simulation-based training, and apply an emotional harm rating scale within existing safety event frameworks. Emotional safety is the intentional, interdisciplinary effort to foster resilience, healing, and trust in paediatric care (www.emotional-safety.org). Participants will explore emotional safety data from one institution, presented through control charts, Pareto charts, and scatter plots to highlight progress toward strategic goals. These visuals demonstrate how data-driven decisions can link emotional and physical harm classifications to improve overall safety culture. The emotional harm scale, tailored for paediatrics, provides a model that may be adapted for adult care environments, offering a scalable approach to holistic safety. This session equips participants to embed emotional safety into quality improvement and organizational high reliability initiatives.<\/span><\/p> \u00a0<\/p> Barbara Romito<\/a> <\/strong>Robert Wood Johnson University Hospital; USA Table 2 – Co-designing safer emergency care: addressing language barriers for families with limited English proficiency<\/strong><\/p> In paediatric emergency care, language barriers can mean families miss or misunderstand critical information, especially at discharge, contributing to patient safety risks. We explore what systemic issues are behind underuse of existing language supports and what role digital tools, including large language models, may play in overcoming language barriers.<\/p> Ricky Odedra<\/a><\/strong>\u00a0Imperial College London; UK<\/p> Table 3 – From blame to insight: how learning teams drive improvement after adverse events in healthcare<\/strong><\/p> In complex healthcare systems, traditional root cause analyses often fall short. At Bernhoven Hospital, we replaced conventional incident investigations with \u201clearning teams\u201d \u2013 multidisciplinary conversations focusing on how work is done in reality. This approach shifts the emphasis from blame to learning and fosters a restorative culture. In this session, we share our experiences with learning teams in the aftermath of serious incidents, including how they helped us better understand everyday work processes, improve collaboration, and develop practical improvements. Delegates will gain insight into how learning teams restore trust, promote psychological safety, and lead to tangible quality improvements. We will share real-world cases, the process of facilitation, and the reflections from participants, including how this method complements and strengthens structured incident reporting to the regulator. We also will share our experience and how we learned from and dealt with failures that came up in the evolution of this method.<\/span><\/p> \u00a0<\/p> \u00a0<\/p> Table 4 – Patient and family (consumer) knowledge and confidence to report patient deterioration through the Consumer-Initiated-Escalation-of-Care (CIEoC) policy utilised across two hospitals<\/strong><\/p> This presentation is aimed at a wide audience interested in early detection of patient deterioration in hospitals. Results of phase 1 of a doctoral project that explores patient and family (consumer) knowledge and confidence to report acute patient deterioration in hospitals will be reported.<\/span><\/p> Timely response to clinical deterioration can lead to better patient outcomes, improved patient safety and risk minimisation in hospitals. The role of consumers in reporting patient deterioration has been recognised and CIEoC protocols developed to enable consumer participation across Australian hospitals.<\/span><\/p> Despite widely accepted recognition of the consumer\u2019s role in reporting deterioration, the rates of consumer participation remain low. Consumers may experience issues in reporting clinical deterioration.<\/span><\/p> Focus is placed on both general and potentially vulnerable consumer groups including Aboriginal and Torres Strait Islanders (ATSI), people with disabilities and people from culturally and linguistically diverse (CALD) backgrounds who may experience unique difficulties in navigating CIEoC pathways.<\/span><\/p> \u00a0<\/p> Stanislav Minyaev <\/a><\/strong>The Royal Adelaide Hospital; Australia<\/span><\/p> \u00a0<\/p> Table 5 – Surgical Patients\u2019 Safety Checklist – patient reported experiences: a qualitative interview study<\/span><\/strong><\/p> Patients find the Patient Safety Checklist (PASC) highly useful for supporting their own safety. It improves their preparation and awareness, helping them take an active role in their surgical care. How PASC should be adapted and implemented to other clinical settings will be discussed Kristin Harris<\/a><\/strong>\u00a0Haukaland University Hospital and University of Bergen; Norway<\/p>
Stream: N\/A
Session format: World Caf\u00e9\u00a0
Compare: <\/strong><\/em>Ian Leistikow <\/strong>Dutch Health and Youth Care Inspectorate and Erasmus School<\/span> of Health Policy and Management; The Netherland. Ralph So<\/strong>, Intentivist and Medical Chief Quality Officer, Albert Schweitzer Hospital, Dordrecht, Netherlands.<\/span><\/p>
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Sarah Patterson <\/a><\/strong><\/span>McMaster University; Canada<\/span><\/p>
Caroline Heijckmann<\/a><\/strong> Bernhoven; Netherlands
Iris Venema<\/a><\/strong> Bernhoven; Netherlands
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