{"id":1558,"date":"2025-11-18T16:59:32","date_gmt":"2025-11-18T16:59:32","guid":{"rendered":"https:\/\/internationalforum.bmj.com\/oslo\/?p=1558"},"modified":"2026-04-23T12:58:49","modified_gmt":"2026-04-23T12:58:49","slug":"michelle-van-tongerloo","status":"publish","type":"post","link":"https:\/\/internationalforum.bmj.com\/oslo\/2025\/11\/18\/michelle-van-tongerloo\/","title":{"rendered":"Michelle van Tongerloo"},"content":{"rendered":"<br><p><em><strong>\u00a0GP and Street Doctor, Rotterdam; Netherlands<\/strong><\/em><\/p><br><p>Michelle van Tongerloo is a general practitioner and street doctor in Rotterdam. She links<br>major social issues to the raw reality of her consulting room.<\/p><br><p>She works as a GP in IJsselmonde, a neighbourhood in Rotterdam South with widespread<br>poverty. She is also an independent street doctor at the Pauluskerk, where she provides care<br>to the most vulnerable people \u2013 often homeless, addicted, or undocumented. She jots down what she experiences during her consultations on the backs of prescription<br>slips, to later work out into articles. In doing so, she connects large societal issues with the<br>stark reality she encounters day to day. When she started as a street doctor, she mostly saw<br>people without valid residence papers. Over the years, that has changed radically. First came<br>the labour migrants who keep a significant part of our economy running. There is no social<br>safety net for them when they lose their jobs and often their housing as well. She<br>increasingly sees Rotterdam residents who are homeless and uninsured. In the beginning,<br>these were mostly very vulnerable people with behavioural or addiction problems who could<br>no longer find a place in mental health care or sheltered housing. Now she sees more and<br>more ordinary people, often young, with nothing major going on, who suddenly become<br>homeless due to a few setbacks.<\/p><br><p>An important theme in her work is the cycle of poverty and limited opportunities. Van<br>Tongerloo sees how vulnerable children become vulnerable parents who in turn raise<br>vulnerable children \u2013 the consequences of living under one unsafe roof. Many illnesses are<br>caused by poverty, stress, and an unhealthy lifestyle. This is not new knowledge, yet we are<br>still too late when these children, overweight, with behavioural issues and decayed teeth,<br>show up at the GP. She sees like no one else how care systems can fail \u2013 while early and<br>effective intervention can make a world of difference.<\/p><br><p>\u201cWhat I do isn\u2019t out of defiance, but always in the best interest of my patients.\u201d<\/p><br><p>What they ask for is often simple: a decent income, a good education, and a proper home. But support in achieving that repeatedly turns out to be too complicated for care and welfare<br>organisations. Because these organisations are supply-driven, they often can\u2019t devise<br>solutions for something as simple as children staying home because of transport issues and<br>therefore not attending school.<\/p><br><p>Market forces in healthcare<\/p><br><p>The system she speaks out against is partly the result of a society that does not accept<br>mistakes or failures. With rules and protocols, organisations try to protect themselves against<br>criticism of their actions.<\/p><br><p>Up close, Michelle van Tongerloo sees the far-reaching consequences of rising demand for<br>care combined with market forces and decentralisation. As a GP, she plugs the gaps for<br>patients who actually need help from mental health services, youth care, hospitals, or nursing<br>homes. Waiting lists are long everywhere, so patients return to her. After all, the GP is their<br>first point of contact.<\/p><br><p>Van Tongerloo also advocates for a different approach to patients. Treatment starts with<br>listening: not the illness, but the patient\u2019s story should be central. She describes, succinctly<br>but powerfully, what makes it difficult for a European Dutch person to integrate into this part<br>of the kingdom: \u201cAs an individual you are subordinate to a community that doesn\u2019t<br>necessarily welcome outsiders and often makes no distinction between work and private life.\u201d<\/p><br><p>As a journalist, Van Tongerloo publishes in outlets such as De Correspondent, Vrij<br>Nederland, NRC, and Trouw. She writes about the healthcare system, but also about the<br>difficult and murky space in which she operates as a street doctor. She has also written about ethical questions around a \u201ccompleted life\u201d and about the complex and unequal relationship<br>between Sint Eustatius and the European Netherlands.<\/p><br><p>Van Tongerloo speaks with passion and conviction. Her strength lies in her ability to make<br>major systemic issues and societal problems personal, explaining them through patient<br>stories. This makes her work deeply moving.<\/p><br><p>\u00a0<\/p><br><p>\u00a0<\/p><br><br><p><\/p><br>","protected":false},"excerpt":{"rendered":"<p>\u00a0GP and Street Doctor, Rotterdam; NetherlandsMichelle van Tongerloo is a general practitioner and street doctor in Rotterdam. She linksmajor social issues to the raw reality of her consulting room.She works as a GP in IJsselmonde, a neighbourhood in Rotterdam South with widespreadpoverty. She is also an independent street doctor at the Pauluskerk, where she provides [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1558","post","type-post","status-publish","format-standard","hentry","category-keynote"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/internationalforum.bmj.com\/oslo\/wp-json\/wp\/v2\/posts\/1558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/internationalforum.bmj.com\/oslo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/internationalforum.bmj.com\/oslo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/internationalforum.bmj.com\/oslo\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/internationalforum.bmj.com\/oslo\/wp-json\/wp\/v2\/comments?post=1558"}],"version-history":[{"count":0,"href":"https:\/\/internationalforum.bmj.com\/oslo\/wp-json\/wp\/v2\/posts\/1558\/revisions"}],"wp:attachment":[{"href":"https:\/\/internationalforum.bmj.com\/oslo\/wp-json\/wp\/v2\/media?parent=1558"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/internationalforum.bmj.com\/oslo\/wp-json\/wp\/v2\/categories?post=1558"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/internationalforum.bmj.com\/oslo\/wp-json\/wp\/v2\/tags?post=1558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}