{"id":317,"date":"2025-03-12T13:15:14","date_gmt":"2025-03-12T13:15:14","guid":{"rendered":"https:\/\/internationalforum.bmj.com\/singapore\/?p=317"},"modified":"2025-07-31T08:25:33","modified_gmt":"2025-07-31T08:25:33","slug":"s8-balancing-growth-and-operational-effectiveness","status":"publish","type":"post","link":"https:\/\/internationalforum.bmj.com\/singapore\/2025\/03\/12\/s8-balancing-growth-and-operational-effectiveness\/","title":{"rendered":"S8: Balancing growth and operational effectiveness"},"content":{"rendered":"<br><p><strong><em>Thursday 14 August 2025 | 14:05-15:05\u00a0<\/em><\/strong><\/p><br><p><strong><em>Format: Presentation<\/em><\/strong><\/p><br><p><em><strong>Stream: Populations<\/strong><\/em><\/p><br><p><br><br><strong>Part 1: Scaling Hospital-at-Home: Ensuring Quality and Safety during Growth<\/strong><\/p><br><p>This session explores how hospital-at-home programmes can scale rapidly while maintaining high standards of quality and safety. Singapore will present its journey in evolution and scaling of hospital-at-home locally, alongside strategies for balancing growth with patient safety and operational efficiency. Melbourne will share insights from their use of a digital algorithm embedded in their electronic health record for real-time identification of patients suitable for hospital-at-home and impact on patient uptake and outcomes. The discussion will focus on practical strategies to ensure safe, high-quality care while supporting programme expansion.<\/p><br><p>Key session outcomes:<\/p><br><p>1. Apply strategies for scaling hospital-at-home programs while ensuring safety and quality.<br>2. Draw from international case studies to inform their own hospital-at-home initiatives.<br>3. Understand how patient-reported measures shape care models and operational decisions.<\/p><br><p><a href=\"https:\/\/internationalforum.bmj.com\/singapore\/2025\/03\/10\/stephanie-ko\/\"><strong>Stephanie Ko<\/strong><\/a> National University Hospital; Singapore<br><strong><a href=\"https:\/\/internationalforum.bmj.com\/singapore\/2025\/07\/08\/seok-ming-lim\/\">Seok Ming Lim<\/a><\/strong> Royal Melbourne Hospital; Australia<\/p><br><p><br><br><strong>Part 2: Innovating to Build a Culture of @Home Care: Redesign Ideas and Lessons Learned<\/strong><\/p><br><p>Health systems must deliver high quality consumer outcomes and experiences but are under pressure from rising demand and increasing capital costs. Turning toward innovative @home care delivery models is one way health services can meet these challenges now and into the future. Eastern Health (Melbourne, Australia) has progressed on a journey toward a culture that places high value on @home care over recent years. This session will present a series of change ideas and lessons learned that have driven sustained growth in @home care (both admitted and non-admitted), reduced clinically avoidable readmissions and a delivered strategically aligned organisation that promotes @home care. Delegates will hear what has worked \u2013 clinician empowerment, pathway development, digital enablement and sector partnerships \u2013 and will also learn from some ideas that did not do as planned.<\/p><br><p>Key session outcomes:<\/p><br><p>1. Reflect on the strategic importance of @home care in their health service context<br>2. Take away concepts\/improvement initiatives that will support enhanced care outside of the ward environment<br>3. Consider examples of service redesign that build @home capacity to address capital costs, while maintaining high quality patient outcomes and experiences.<\/p><br><p><a href=\"https:\/\/internationalforum.bmj.com\/singapore\/2025\/03\/10\/james-campbell\/\"><strong>James Campbell<\/strong><\/a> Eastern Health; Australia<br><b><a href=\"https:\/\/internationalforum.bmj.com\/singapore\/2025\/04\/11\/penny-gaskell\/\">Penny Gaskell<\/a> <\/b>Eastern Health; Australia<\/p><br><p>\u00a0<\/p><br><br><p><\/p><br>","protected":false},"excerpt":{"rendered":"<p>Thursday 14 August 2025 | 14:05-15:05\u00a0Format: PresentationStream: PopulationsPart 1: Scaling Hospital-at-Home: Ensuring Quality and Safety during GrowthThis session explores how hospital-at-home programmes can scale rapidly while maintaining high standards of quality and safety. Singapore will present its journey in evolution and scaling of hospital-at-home locally, alongside strategies for balancing growth with patient safety and operational [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-317","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/internationalforum.bmj.com\/singapore\/wp-json\/wp\/v2\/posts\/317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/internationalforum.bmj.com\/singapore\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/internationalforum.bmj.com\/singapore\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/internationalforum.bmj.com\/singapore\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/internationalforum.bmj.com\/singapore\/wp-json\/wp\/v2\/comments?post=317"}],"version-history":[{"count":0,"href":"https:\/\/internationalforum.bmj.com\/singapore\/wp-json\/wp\/v2\/posts\/317\/revisions"}],"wp:attachment":[{"href":"https:\/\/internationalforum.bmj.com\/singapore\/wp-json\/wp\/v2\/media?parent=317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/internationalforum.bmj.com\/singapore\/wp-json\/wp\/v2\/categories?post=317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/internationalforum.bmj.com\/singapore\/wp-json\/wp\/v2\/tags?post=317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}