Thursday 19th September 2019
11:00-12:15

This session features expert Professor Jeffrey Braithwaite discussing his cutting edge views on complexity science, and the ways to change our collective mindset about healthcare systems, enabling us to improve performance that is otherwise stagnant. What circumstances can precipitate changes in complex health systems, and what circumstances frustrate progress?

After attending this session, participants will be able to:

• Better understand the concept of complexity science.


• See how this can influence their approach to Quality Improvement.


• Ask what new solutions are emerging that may make a difference in the future and start to change our thinking about healthcare systems.

Jeffrey Braithwaite, Founding Director of the Australian Institute of Health Innovation; Australia