Book your place at the International Forum Taipei 2019 now
Experience Day 1: Innovation in healthcare (National Taiwan University Hospital)
The National Taiwan University Hospital was founded in 1895. It is a national, public, university based teaching hospital and tertiary medical centre located in Northern Taiwan. The main hospital contains 2400 beds and 6500 staff members, and in addition to the main site there are five additional branch hospitals.
The day will consist of presentations providing an overview of the hospital, insight into quality management and AI/technical innovations. It will also offer participants the opportunity to visit the cardiovascular department, children’s hospital and medical education department. Finally, the day will conclude with a session to reflect and share learning with delegates.
During the experience day you will learn:
•How we train students with top hardware and software devices.
•How we use AI and Information System to help patients in health care.
•How we promote patient safety through quality improvement.
Experience Day 2: Shape the Future: Innovative Revolution of Medical Education for Healthcare Quality and Safety (Taipei Veterans General Hospital)
Taipei Veterans General Hospital (TVGH) is a national medical center and teaching hospital that provides high quality healthcare and a medical training programme. For continuous improvement in quality and patient safety, TVGH utilises High-fidelity simulation, XR (AR, VR, MR) and Clinical Innovation Center (CiC) to support the revolution of medical education.
The visit to TVGH will take you into a fantastic virtual reality simulation center and a Clinical Innovation Center of the organisation, where participants will learn how TVGH teams deliver their innovative high-tech training across a complex system. Participants will get the opportunity to meet some of the leaders and experts in quality improvement and also hear about some of the projects in action, all presented by front line staff who have worked on the initiatives. The participants will also be invited to join the stream sessions and experience the XR-based training and in situ simulation.
During the experience day you will learn:
• How we are using VR technology to enhance the SDM and the quality of care.
• How we are improving healthcare quality and safety by setting a Clinical innovation Center in the hospital and training the young physicians for 2030.
• How we are improving the quality and safety through inter-professional collaboration and education.
Experience Day 3: Offering excellence in humanised care through technology (Chang Gung Memorial Hospital, Linkou)
Chang Gung Memorial Hospital (CGMH) is the largest comprehensive healthcare provider in Taiwan, with a total of 10,050 acute care beds and 7.5 million outpatient visits each year. CGMH Linkou is one of Taiwan’s most prestigious medical centres, and trains over 1,600 physicians from over 75 countries to date.
The visit to CGMH will be provided in three parts：1. The proton and radiation therapy center：There are 4 proton treatment rooms with high-technology medical equipment. Proton therapy can reduce a lot of damage to surrounding healthy tissues compared with conventional X-ray radiotherapy. It can provide effective tumor control with high dose while reducing the side effects and improving the quality of life for patients during the treatment.2.The department of laboratory medicine：It provides around 700 clinical tests and receives around 11,000 specimens per day. At the Phlebotomy station, the outpatients checked in through the automatic registration system to trigger the automated tube labeling machine to prepare all the blood tubes with barcode labels. All specimens going through the orbital system can be tracked for their processing status.3.Chang Gung Health and Culture Village (CGV)：It provides 24-hour security service and emergency response for safe living. Residents maintain healthy lifestyles by participating in lectures and events in health.
During the experience day participants will learn:
•To experience the most advanced proton therapy system.
•To establish a close loop computerized information system that ensures patient safety.
•To experience the healthy environment and lifestyles of the residents in the retirement village.
Experience Day 4: Quality Improvement in Traditional Chinese Medicine (Ko Da Pharmaceutical and Taipei City Hospital, Linsen Chinese Medicine and Kunming Branch)
Traditional Chinese Medicine (TCM) is an established part of the healthcare system in Taiwan, funded by the government and covered by the National Insurance system for patients to access. In the 10 years following the introduction of the National Insurance system, it was estimated around 60% of patients accessed TCM at some point.The visit will provide an overview of how patients access different services throughout their treatment journey and consider how that affects the delivery of person-centered care. It will also provide participants an opportunity to consider how quality improvement methods from TCM could be applied to Western medicine.
Quality management of TCM.
Heritage and Innovation in TCM industry.
The concepts of TCM and how we deliver TCM medical services and offer international TCM training.
How the integrative Chinese and Western Medicine works in our Day Care Service, home care visits, and detoxification.
Experience Day 5: Long term care and social support (Mackay Memorial Hospital and Suang-Lien Elderly Centre)
MacKay Memorial HospitalMacKay Memorial Hospital was established in 1880 and now has four branches across Taiwan. As well as premium medical services, the hospitals also focus on long term care services for patients in their communities; from day care through to hospice and palliative services.Suang-Lien Elderly CentreSuang-Lien Elderly Centre was established by Suang-Lien Presbyterian church in response to the rapidly growing older population in Taiwan. The centre was built in 2000, and provides facilities such as a church, dining halls, libraries, classrooms and rehabilitation support in a people-centered environment where residents are encouraged to be responsible for their own community.
By participating in this route, participants will learn about the long-term care services of Taiwan, including government policy planning, hospital operations and the role of the care centers.
During the experience day participants will understand:The operation of long-term care services in MacKay Memorial Hospital.The role of community medicine in long-term care services.The role of Home-Based Care in long-term care services.
Experience Day 6: Lessons from Aviation Safety and High Speed Rail
Part One: Occurrence investigation and transportation safety (Aviation Safety Council)
The Aviation Safety Council (ASC) is an independent aviation occurrence investigation agency in charge of all civil, government-owned and ultralight aircraft accident/serious incident investigations in Taiwan. The sole objective of the investigation is to prevent recurrence of similar occurrences. However, the purpose of these investigations is not to apportion blame or liability.
The visit to ASC will give participants an opportunity to learn some tools and techniques used in aviation occurrence investigation, including different kinds of black boxes and aerial photography technologies. The participant will also meet experienced aviation safety investigators and discuss some major aviation accident investigations or safety issues concerned from a different perspective.
During the morning programme participants will learn:
The latest investigation techniques and methodology in aviation occurrence investigation.
How occurrence investigation is linked with the whole safety management system.
How the Voluntary Aviation Safety Reporting System works in Taiwan.
Part Two: Occurrence investigation and transportation safety-Taiwan High Speed Rail (THSR)
Taiwan High Speed Rail (THSR), a total route length of 350 km, 12 stations, and 4 depots, is the world’s largest Build-Operate-Transfer project, as well as one of the safest and most punctual high-speed rail systems worldwide. Since the service commenced on January 2007, THSR has maintained zero-accident record and annual punctuality rate above 99%. In 2018, the average daily ridership volume reached a historical high of 175,000 passengers.
During the afternoon programme, participants will learn how THSR uses facilities such as a Smart Passenger Service and an Intelligent Transport Management System to maximise efficiency, safety and quality of experience for its passengers.