D6: An impact framework to show the full value of quality improvement

Friday, 4th May
11:00-12:15

Traditional approaches to evidencing impact often don’t demonstrate the full value of improvement work. This workshop introduces a new Impact Framework. It borrows from the world of developmental evaluation to go beyond traditional approaches to measurement and evaluation, using methods such as Contribution Analysis and Most Significant Change as well as a storytelling framework from the great storytellers, Disney Pixar. The session will challenge participants to think beyond traditional evaluation approaches and explore new ways of evaluating improvement.

After this session, delegates will be able to:

  • Understand the reasons why it is so hard to show the full value of quality improvement efforts and why it is so important

  • Challenge thinking about what evaluation can achieve,  particularly when applied to complex innovation/improvement programmes

  • Take home an evaluation framework that they can apply in their own quality improvement efforts


Grace Sweeney, Senior Manager Impact Research and Evaluation, Sustainable Improvement Team, NHS; England
Helen Bevan, Chief Transformation Officer, NHS Horizons; England