F4: Patient Council: How to rock the power balance
Together with 25 other patients or family members I am counseling Zealand University Hospital, a 750 bed teaching hospital, in order to make the hospital able to meet the ambitions of a new, better and different way of operating the newly appointed University Hospital. The tasks of the Patient Counsel are numerous: From taking part in hiring committees and in all of the hospitals standing commitees including the research counsil, the quality counsil etc. The work and results of the counsil will be presented and discussed by head of the Patient Counsil and by the CMO of the hospital.
After this session, participants will be able to:
- Get ideas on how to invite and get adviced by a patient council
- The many ways of listening to patients
- Understand the benefits and pitfalls of a patient council
Mette Storm Elner, Patient and chairman of Patient Council, Zealand University Hospital; Denmark
Beth Lilja, CMO, Zealand University Hospital; Denmark