MD, PhD, Director STZ, Internist; Netherlands

More quality, less waste. It is Fenna Heyning’s ambition to translate the ideas of Michael Porter to concrete improvements in hospital care. As an internist at her medical centre, she was occupied with helping the patient. Now her focus is on improving the system as director of the STZ. Fenna’s passion for the patient is unchanged. It is at the centre of everything. Empathy, compassion, patient safety and medical leadership are key words for Dr Heyning