Friday, 4th May
16:15 – 17:00

In the United States, the Institute of Medicine reports, “To Err Is Human” and “Crossing the Quality Chasm” (in 1999 and 2001, respectively) marked a turning point in the awareness of pervasive quality problems in America, and in understanding scientific foundations for their remedy. Now, nearly two decades later, a vast body of evidence on quality throughout the world has accumulated, including in low and middle income countries.  Major international bodies have taken this evidence under advisement, and, in 2018, three different reports will appear that represent in essence the global analogues to the US “Chasm Report.”  This session will describe what is underway, what may be expected as findings and recommendations, and how leaders in many nations may use these reports as a springboard for accelerated progress.

Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement; Former Administrator, Centers for Medicare and Medicaid Services; USA