Institute for Healthcare Improvement (IHI); France

Angela G. Zambeaux, Director, Institute for Healthcare Improvement, has managed a wide variety of IHI projects and programs. Since 2013 Angela has managed the Always Events program and contributed to the spread of Always Events across NHS England through the publication of a toolkit and coaching of improvement teams. Angela has worked with The Conversation Project and Conversation Ready projects to help make sure people’s end of life care wishes are expressed and respected. As a Project Director her role includes project design, delivery, and evaluation. Angela has completed IHI’s Improvement Advisor Programme and uses improvement science to support teams to improve health and health care. Angela lives near Toulouse with her family.