Lancashire Teaching Hospitals NHS Foundation Trust; UK

Jennifer Carroll is a healthcare improvement leader with extensive experience of advancing safety, quality, and operational excellence across complex clinical environments. She champions evidence-based methodologies to enhance patient experience and outcomes.

As a Specialist Physiotherapist with experience as a Business Manager and Improvement Lead, Jennifer brings a unique blend of clinical and operational insight into her strategic leadership. She leads focused improvement work at local, regional, and international levels, applying an equity lens to drive meaningful change.

Jennifer is passionate about empowering teams and service users through creative engagement and co-design. Her work contributes to shaping the future of health and social care and inspiring others to adopt innovative approaches to improvement. She is committed to the development of the next generation of healthcare leaders, as demonstrated through her leadership of the Enhance Explore programme for Resident Doctors and the Modern Productive Series.