Oxleas NHS Foundation Trust; UK

Henrietta Ivy Gyandoh is a qualified Occupational Therapist with extensive experience across acute and community healthcare settings in London, UK. She is an Institute for Healthcare Improvement (IHI) Quality Improvement Coach and currently works as the Falls & Frailty Team Manager at Oxleas NHS Foundation
Trust, UK. In her current role, Henrietta leads multidisciplinary community services supporting adults aged 18 and over identified as living with moderate frailty in Greenwich, London with a strong focus on improving outcomes, safety, and patient experience while ensuring effective use of resources. She is leading the implementation of a Value Improvement Project using the IHI Value Management methodology to transform care delivery for the frailty population. Henrietta brings a practical, system-level perspective to quality improvement, combining front line clinical expertise with data-driven decision-making, lean principles, and value-based healthcare approaches.