Monday 30 Oct | 11:00-12:30

Data provides the insights to develop improvement strategies, the energy to keep improvement efforts going, and the insights to evaluate the impact of the improvement work. But often data are not presented in a way to effectively communicate the improvement story. This workshop will explore approaches to bring your improvement data to life and use graphical methods to describe a successful improvement project and to present the story that you want to tell.

Objectives:

• Apply key methods of data visualization that are particularly useful for improvement initiatives.


• Describe the methods used to learn from data in improvement projects


• Describe how Shewhart charts are a fundamental graphical method from the Science of Improvement


• Recognize principles of graphical excellence and best practices to communicate clearly using data


• Appreciate the difference in Improvement methods and traditional statistical inference methods

Lloyd Provost, Institute for Healthcare Improvement (IHI), USA

Alison Starr, Institute for Healthcare Improvement (IHI), USA