Full Professor, Leuven Institute for Healthcare Policy, KU Leuven; Belgium

Kris Vanhaecht is a full professor on quality and patient safety at Leuven University in Belgium. He is an IHI Improvement advisor and ISQUA academy member. On national level, he is the chairman of the board of directors of Sciensano, the National Public Health Institute. He leads improvement programs on quality management systems (www.flaqum.org), care process redesign (www.E-P-A.org), person centred care (www.mangomoment.org) and support systems for second victims (https://cost-ernst.eu/). He has more than 260 published papers with an H-Index of 37. More information via www.krisvanhaecht.be