Wednesday 19 November 2025 | 14:00-16:00

Format: Workshop

The Institute for Hospital Improvement (IHI) Joy in Work framework uses improvement methods to combat burnout across the healthcare workforce. Our global work focuses on a establishing a joyful, engaged workforce utilising evidence-based changes that have demonstrate an impact on workforce wellbeing. Teams are supported to identify what matters to local workforces, test improvement ideas using improvement tools coupled with the latest research outcomes, whilst measuring workforce wellbeing over time. The framework has been utilised around the world including in large scale collaboratives in Australia, Singapore, the UK, the United States and Brazil.

In this 2-hour workshop participants will:

• Delve into the IHI Framework for Improving Joy in Work including the 9 drivers to creating a happy and healthy workplace


• Increase confidence to leverage the drivers of joy and burnout in your local setting​


• Be equipped to make positive changes to staff wellbeing​


• Increase improvement science capability​


• Create a plan for driving improvement

Fiona Herco Project Director, Institute for Healthcare Improvement (IHI;) Asia Pacific
Kate Bones Project Director, Institute for Healthcare Improvement (IHI;) Asia Pacific