Wednesday 19 November 2025 | 11:00-13:00

Format: Workshop

Patient flow is a whole-of-hospital responsibility – but often lacks a shared, reliable rhythm. This workshop introduces the concept of a “hospital drum beat”: a deliberate operational cadence that aligns executive, clinical, operational, and improvement leaders across the system. Through real-world examples and improvement science principles, participants will explore how to embed routines that strengthen coordination, responsiveness, and flow. Whether you’re a hospital executive, clinician, operations leader, patient flow coordinator, or improvement advisor, you’ll leave with practical insights to energise teams, strengthen governance, and drive meaningful, measurable impact.

Ed Robertson Project Director, Institute for Healthcare Improvement (IHI;) Asia Pacific
Stephanie Easthope Senior Director, Institute for Healthcare Improvement (IHI;) Asia Pacific