Friday 21 November 2025 | 11:05-12:05 

Format: Presentation

Stream: Safety

Part One: Developments In Accreditation from Around the Globe

Significant gains have been made in safety and quality through the introduction of standards and external assessment. Globally, a range of trends are emerging in accreditation, heralding a future shift in assessment focus from ‘policy and procedures’ to ‘outcomes.’ Lessons from regulation in other industries can also be informative for future approaches to healthcare accreditation. Tools to support safety and quality assessment are evolving at a fast pace providing new opportunities for future accreditation approaches.

Impact:

• Global accreditation trends shifting focus from policies to measurable outcomes


• Cross-industry lessons informing future healthcare accreditation strategies


• Rapid evolution of assessment tools creating new opportunities for accreditation improvements

Karen Luxford The Australian Council on Healthcare Standards (ACHS); Australia

Part Two: Health Care Partnerships With Patients, Families, Carers and Communities: Setting the Standards for the Next Decade

The Australian Commission on Safety and Quality in Health Care (the Commission) is the Australian Government agency responsible for setting standards for health service organisations to follow. These standards aim to protect the public from harm and improve the quality of health care in Australia. The Commission is currently developing the 3rd edition of its National Safety and Quality Health Service (NSQHS) Standards which will be implemented from 2029.

As part of this process widespread consultation is taking place to obtain feedback on what health care partnerships with patients, families, carers and communities need to look like in a rapidly changing health care environment. This session will provide attendees with an overview of how the Standards support person-centred care through the requirement of partnerships between clinicians and consumers across all levels of the health system and considerations about how these partnerships can be further embedded into the future.

The session will provide a summary of feedback obtained to date on the effectiveness of the Partnering with Consumers Standard and discuss some of the key issues and recommendations that have been heard over the course of this consultation. Attendees will be encouraged to share their thoughts and ideas and contribute to shaping the next edition of Standards as we consider the possibilities of partnerships into the next decade and beyond.

Anna Flynn Australian Commission on Safety and Quality in Health Care (ACHS); Australia

Part Three: Clinical Care Standards – Burden or Benefit? Aligning Organisational Risk Assessment and Implementation Process for Clinical Care Standards

This session will focus on an organisational approach of those struggling to prioritise and implement the ever increasing number of Clinical Care Standards within their health service using a risk based and phased implementation approach. Broadly the concepts include:1. Clinical Care Standard introduction/review2. Gap analysis in relation to elements of Clinical Care Standard3. Governance/operational decision on whether to adopt and implement based on gap analysis4. Supporting the CCS through a phased implementation approach until reaching business as usual reporting and clinical care5. Packaging concepts of care outside of the themes of Clinical Care Standards to approximate a Clinical Care Standard approach

Kathryn Daveson Canberra Health Services; Australia