Friday 12 Apr | 11:00-12:15

Format: Workshop
Stream: People
Content filters: n/a

Understanding the lived experience of people who receive care and support as well as those delivering it, is critical to improving the quality of care. Social Care Institute for Excellence (SCIE) improves the lives of people of all ages by co-producing, sharing, and supporting the use of the best available knowledge and evidence about what works in social care and social work.

In this interactive workshop, we’ll explore how in order to truly provide the right care and support for individuals, co-production methods must be used to build on the individual strengths of those with lived experience to collaboratively develop, design and deliver services, including ongoing quality monitoring and improvement. This session will feature practical examples from the ground and delegates will come away with ideas and knowledge of how lessons from social care can be transferred to their own system or organisation.

Key questions we will seek to answer include:

• What is coproduction?


• Why is it important to improve quality/care?


• Where is it happening/working?


• What worries people?


• What are the barriers and enablers to coproduction?

Fiona Flowers Social Care Institution for Excellence, England

Ikran Ahmed SCIE

Vijay Patel SCIE