National University Health System; Singapore

Ms Andrea Chan is the volunteer programme lead for Health Peers, a peer support programme. The programme aims to encourage residents to make positive health-related and lifestyle choices to provide support for seniors in the community to better manage chronic disease management and to help them improve their health and wellbeing. Andrea is passionate about volunteerism and preventive health to empower more residents in the community to stay healthy.

 

National University Hospital; Singapore

Wee Kiat (Jay) is a human-centered design practitioner, researcher, facilitator and educator. In his two decades of career, as an internal design expert and external consultant, he had helping small to medium and large MNCs in various industries, such as consumer electronics, healthtech, finance and insur-tech, to understand and innovate for their customers. Along the way, he had scored some design awards and patents. Now on a mission to create healthcare impact by design at National University Hospital (NUH), among many initiatives, he has helped develop a mixed-method quality improvement framework integrating the best of Lean, Design Thinking, Behavioral Insights and Service Design, launch a new design capability-building course for the NUHS cluster and NUH service tools, enabling the institution to innovate and address complex healthcare challenges from both process and service experience angles.

CGH Value Lead and Assistant CMB, Changi General Hospital; Singapore 

Speaker bio to follow. 

Eastern Health; Australia

An experienced healthcare leader, James is passionate about system design that promotes high quality, timely care outside the hospital walls. After starting his career as a clinical neuropsychologist, he transitioned to roles focused system redesign and improvement and brings that lens to his current role as Operations Director for Care@Home and Acute Specialist Clinics.

Saw Swee Hock School of Public Health, National University of Singapore; Singapore

Associate Professor Wee Hwee Lin is Director of the Centre for Health Intervention and Policy Evaluation Research (HIPER) based in the Saw Swee Hock School of Public Health at the National University of Singapore. HIPER develops capacity in health technology assessments in ASEAN through short courses and project mentoring. She is a member of the International Society for Pharmacoeconomics and Outcomes Research Health Sciences Policy Council, the International Editorial Advisory Board for Journal of Patient Reported Outcomes, and the National Advisory Committee on Cancer in Singapore. A/P Wee’s current work focuses on the use of real world evidence in health technology assessments, particularly for precision medicine and population-based cancer screening.

Tan Tock Seng Hospital; Singapore

Dr Tan is an anaesthetist and intensivist by training, who has worked in Singapore, Australia and the United Kingdom. Since 2000, Dr Tan has been working in Tan Tock Seng Hospital. In addition to her clinical duties in the operating theatre and the intensive care unit, she has held several administrative portfolios including Director of the Neuroscience Intensive Care Unit and Chairperson of the Intensive Care Committee which oversees the integration of clinical processes and practice of all the intensive care units in the hospital, as well as establishing practice standards, quality improvement and strengthening training in Intensive Care Medicine. As the clinical lead for Quality and Patient Safety, she has a strong interest in promoting proactive response to medical errors and establishing a dynamic and robust ecosystem for quality improvement and patient safety at Tan Tock Seng, working with partners in Singapore and the world.

Japan Society of Advanced Medical Sciences; Japan

Hisashi Takeuchi is currently a Department Chair in Department of Urology at Shinmatsudo Central General Hospital and the president of the Japan Society of Advanced Medical Sciences in Japan. He received a M.D at Tokyo Medical University, Japan, in 2004. After a residency in urology, he obtained a Ph.D from the Tokyo Medical University. He completed a postdoctoral fellowship in the laboratory of Ashish M Kamat at the University of Texas MD Anderson Cancer Center (TX, USA). He became an Assistant Professor of Urology at the Tokyo Medical University, Japan, in 2016. As a urologist, he has been practicing urology. In surgery, he specializes in endourology and robotic surgery. He serves as the president of the Japan Society of Advanced Medical Sciences, and in that role he is committed to improving the safety, the quality of medical care, and even medical ethics of advanced medical sciences.

Blacktown Mt Druitt Hospital; Australia

Helen Crowther is medical advisor for quality and safety at BMDH, as well as Medical Head of Department, Haematology. She has an interest in system wide solutions to patient quality and safety and has a Masters degree in health services management, a PhD in ethics of medical decision making and evidence integration, and Fellowships with both the RACP and RCPA.

Tan Tock Seng Hospital Pte Ltd, National Healthcare Group; Singapore

Hayley leads the clinical operations of the TTSH Integrated Care Hub, the inpatient rehabilitation pillar in HealthCity Novena with more than 500 beds that provides a suite of comprehensive rehabilitation programs to bridge patients from the hospital to home. She also provides strategic operational leadership for the TTSH@Home service, an innovative program that extends inpatient care into patients’ own home with short term management of acute conditions. In addition, she works with multiple stakeholders and multidisciplinary teams, both internal and external, on the Tan Tock Seng Hospital discharge management matters to improve the right-siting of inpatients and ensures seamless patient flow.

WP Kuala Lumpur & Putrajaya State Health Department; Malaysia

Trained in Malaysia, Edinburgh, and Harvard, Dr. Hasyirul weaves a rich tapestry of medical expertise in internal medicine. He tackles healthcare challenges with a nuanced, hands-on approach, honed through diverse clinical experiences. Nurturing the next generation is his second passion. As a mentor to four Harvard medical students and a PhD candidate, he empowers young minds to become future healthcare leaders. Leadership comes naturally, as Assistant Director, he spearheads healthcare initiatives in Kuala Lumpur and Putrajaya, with Tuberculosis Watch (TBW) as crowning digital healthcare platform, adapting free platform with natural language, coding and machine learning. TBW’s innovative approach to TB control reflects his unwavering commitment to public health advancement. Dr. Hasyirul dedication extends beyond the clinic with active engagement in academic discussions, sharing his expertise in innovation forums and panel discussions. This knowledge exchange bridges the gap between theory and practice, paving the way for a healthier tomorrow.