NHG Ang Mo Kio Polyclinic; Singapore

Speaker bio to follow. 

 

Soh Lai Yee National University Health System; Singapore

Speaker bio to follow. 

Agency for Care Effectiveness Consumer Panel; Singapore

Bio to follow. 

Singapore General Hospital; Singapore 

Kenneth is the Head of the Physiotherapy Department at Singapore General Hospital, where he leads a large and dynamic team in delivering high-quality, person-centred care. He oversees strategic, clinical, and operational functions, with a focus on service transformation, innovation, and collaboration.

He graduated with Honours in Physiotherapy from the University of Queensland (2014) and completed a Master of Science in Medicine (Pain Management) from the University of Sydney (2021), enhancing his expertise in managing complex pain presentations.

Beyond clinical work, Kenneth is an active educator with the Postgraduate Allied Health Institute (PGAHI), contributing to the development of future practitioners.

Kenneth is passionate about advancing physiotherapy through interdisciplinary teamwork, evidence-informed practice, and sustainable care models that improve patient outcomes and system efficiency.

Tan Tock Seng Hospital; Singapore

Bernice is a Senior Staff Nurse with a career spanning nearly a decade. After obtaining her nursing license in 2014, she graduated with a Bachelor of Nursing with Honours from SIT in 2018. Throughout her nursing career, she has gained diverse experience in oncology, rehabilitation, agency nursing, and outpatient care. During the COVID-19 endemic in Singapore, Bernice received the Commendation Medal (COVID-19) and the COVID-19 Resilience Medal in recognition of her contributions.

At the core of her practice is a steadfast commitment to patient safety, aligning with her personal and professional values. Driven by a passion for quality improvement, she pursued a Master’s degree in Patient Safety and Healthcare Quality at Duke-NUS in 2023. This advanced education has enhanced her understanding of systemic challenges and empowered her to contribute meaningfully to healthcare transformation.

Currently, Bernice’s role requires her to be actively engaged in patient safety and quality initiatives at her institution’s outpatient clinics. She is eager to leverage her newly acquired knowledge and skills to foster safe healthcare environments for both patients and healthcare workers.

 

Changi General Hospital; Singapore

Dr Sim Guek Gwee has been working in Changi General Hospital Emergency Department as an Emergency Medicine specialist since 2012. Besides her work as full time clinical staff, Dr Sim is the director of EM risk management & Safety and deputy director of EM research and quality assurance within her department. At the institutional level, Dr Sim is a member of the Medication Safety Committee and member of the Developing Value for our Population Working Committee.
 
Dr Sim has conducted research and presented her findings at both local and overseas conferences. Research topics vary from clinical conditions, education and assessment methods to quality improvement projects.

Outside of work, Dr Sim was awarded the Healthcare Humanity Award in 2019 in recognition of her volunteer work with several VWOs, helping to run regular free medical clinics locally as well as participating in overseas medical missions.

Singapore General Hospital; Singapore

Prof Fatimah Lateef is the first Emergency Physician-Politician/ Member of Parliament in Singapore. She served as an elected Member of Parliament in Singapore from 2006 till 2020, participating in three General Elections. She is Senior Consultant, Director of Patient Safety and Quality at the Department of Emergency Medicine, Singapore General Hospital. She is also Adjunct Professor at Duke-NUS Graduate Medical School, Yong Loo Lin Medical School, National University of Singapore and Lee Kong Chian Medical School at NTU. She teaches part-time at the School of Health Sciences, Nanyang Polytechnic and Singapore Institute of Technology. She is also the Director of The SingHealth Duke NUS Institute of Medial Simulation. Her area of sub-specialisation include Prehospital Care Medicine, Cardiovascular and Neurovascular Emergencies. She is passionate about Patient Safety, Medical Education, Leadership training, Communications, International Humanitarian Medicine and Simulation/ Technology-driven Education. She has worked in various countries, conferred numerous awards, including The Master Academic Clinician Award 2025 by Duke NUS Medial School.  “If you have it, give it and share it. If you want it, strive hard to achieve it. Never ever take anything for granted. I live as though each day is my last and I learn as though I am going to live forever” 

Hospital Authority; Hong Kong

Speaker bio to follow.

iXchange; Singapore 

Chek Chai is a healthcare and TPA expert with over 18 years of experience in Corporate Employee Benefits Programs. He earned a Bachelor of Commerce from the University of Sydney and a Master’s in Health Administration from the University of New South Wales. He started his healthcare career as an Operations Manager at Raffles Hospital and subsequently joined iXchange as Head of Third Party Benefits Administration.

Promoted to COO at Parkway Shenton in 2017 and later CEO of iXchange in 2021, he expanded iXchange’s TPA services and launched a new state-of-the-art TPA system in 2022. Under his leadership, iXchange achieved key certifications like OSPAR, ISO 27001 Cyber Trust Mark and became the first TPA to manage two Shield TPA programs in 2023.

Chek Chai is dedicated to lowering healthcare costs through collaboration within Singapore’s healthcare ecosystem. His proactive approach emphasizes cost optimization and sustainability within the Singapore healthcare ecosystem, positioning iXchange as a leader in delivering innovative and reliable healthcare solutions.

IHH Healthcare; Singapore

As Chief Commercial Officer of IHH Healthcare Singapore (IHH SG), Jeffrey leads the commercial activities of its business units and oversees the development and delivery of integrated omni-channel go-to-market plans, from strategy to in-country execution of initiatives in Singapore and in key regional markets we operate in.

Since joining IHH SG in 2018, Jeffrey has championed various organisational initiatives and pivoted IHH SG’s focus towards delivering the best possible value for patients.

Prior to this, Jeffrey was the Regional Director for Asia Pacific at Abbott Laboratories. He was responsible for the strategic planning of the business across the region and served as the steward for driving commercial excellence across multiple business channels.