National University Hospital; Singapore

Speaker bio to follow. 

Cincinnati Children’s; USA

Dr. Stephen Muething is the Senior Clinical Director of the Global Advisory Services for Cincinnati Children’s. His work focuses on mentoring, coaching and advising healthcare systems nationally and globally. He has taught all over the United States and more than two dozen countries. He is a Professor of Pediatrics at The University of Cincinnati College of Medicine. Dr. Muething was awarded the Michael and Suzette Fisher Family Chair for Safety. His research and national impact focus on high reliability, large scale healthcare safety, system transformation and development of learning networks. He has led or served on multiple national initiatives including the IHI National Steering Committee for Healthcare Safety, National Patient Safety Agency Advisory Panel, International Society for Quality Health Care and National Action Plan for Patient Safety. Previously, Dr Muething served as Chief Quality Officer for 8 years and Chief Safety Officer for 10 years for Cincinnati Children’s. He was one of the founders of the Children’s Hospital Solution for Patient Safety (SPS). This network of more than 140 children’s hospitals across the United States and Canada is collaborating to eliminate all harm for both patients and staff. He started as a rural pediatrician for 13 years and was also an early pioneer in pediatric Hospital Medicine and family-centered rounds. He is a husband, father and grandfather.

Friday 15 August 2025 | 09:40-10:25

This interactive session will explore how Cincinnati Children’s is building a culture of innovation that improves care and outcomes. Following Dr. Davis’s keynote on the strategic importance of innovation, this session focuses on empowering staff and providers to drive change from the ground up.

You’ll hear briefly about how frontline teams at Cincinnati Children’s are engaged in innovation efforts—and then take part in a hands-on group activity. Working with your table, you’ll respond to a real-world scenario and develop a practical idea to surface innovation from the frontline in your own organization.

Each table will share their top idea, and together we’ll vote on those with the most potential for impact. Expect an energetic, collaborative experience where everyone contributes—and where you leave with at least one idea to take back and try next week.

All Teach, All Learn.

Steve Muething Cincinnati Children’s; USA

Friday 15 August 2025 | 09:40-10:25

Brent James Stanford University School of Medicine; USA

 

Friday 15 August 2025 | 09:40-10:25

This session invites you to pause and reflect: What would you want for your own care? What would truly matter to you if you needed support in a nursing home—or any long-term care setting?

Using that question as an anchor, we’ll explore the future of person-centred care. We’ll challenge the assumptions and habits that have shaped current practice, and ask what needs to change if we’re serious about creating care that people would choose for themselves.

Key themes include:

• The value of partnership and coordination, especially in integrated community care, where ground knowledge is strong but often under-leveraged.


• How community care providers can drive change by focusing on what’s within their control—from staff culture to the care environment—not just infrastructure or budgets.


• Why design and “soft” elements (like noise, clutter, or how welcome someone feels) are just as important as policy or funding.


• What it takes to build a culture of quality that goes beyond compliance—where change isn’t imposed, but embraced.

Maureen Bisognano Institute for Healthcare Improvement (IHI); USA

Friday 15 August 2025 | 09:40-10:25

 

Friday 15 August 2025 | 12:20-13:20 

Despite our best efforts, progress to improve the experience of giving and receiving care in our health systems has been insufficient. This session will explore how the emergence of healthcare’s socio-technical systems is a primary driver of our lack of progress and how a Care Operating System approach can help overcome a system that has not been designed to produce the desired results. The IHI CareOS framework will be presented with real world results along with a practical guide to scaling this novel approach across the globe.

Objectives

• Understand how healthcare’s socio-technical system has emerged and how it is different from highly reliable industries that we often seek to compare to.


• Describe the need for an organizational approach to limiting clinician cognitive overload by designing a system that provides the right insights at the right time directly within the clinical workflow.


• Articulate how an operating system can serve as a major driver of the desired organizational culture, workforce engagement, productivity, efficiency and clinical outcomes.


• Understand how a care operating system optimizes the technology that health systems have already invested in to deliver the best possible value while enabling highly efficient and effective care and system re-design.

Lisa McKenzie Institute for Healthcare Improvement (IHI); Asia Pacific

Chief, Corporate Patient Safety and Quality Dubai Health, United Arab Emirates, Emirates Pediatrics and Neonatal Society; Dubai

Dr. Entesar Abdullah Alhammadi is the Chief of Patient Safety and Quality at Dubai Health and the President of the Emirates Pediatrics and Neonatal Society. A seasoned healthcare leader and Consultant Pediatric Nephrologist at Al Jalila Children’s Specialty Hospital, Dr. Alhammadi brings over two decades of expertise in clinical excellence, quality improvement, and patient safety. With a robust academic foundation, including a Master of Science in Healthcare Management from the Royal College of Surgeons in Ireland and certifications from prestigious institutions such as the Royal College of Physicians and Surgeons of Canada and the American Board of Pediatrics, she has significantly contributed to advancing pediatric healthcare. Dr. Alhammadi also serves as an Adjunct Assistant Professor at Mohammed Bin Rashid University and Dubai Medical College, shaping the future of medical education. Her leadership roles, including Chair of Corporate Patient Safety & Quality and Director of Academic Affairs, underscore her dedication to fostering high-quality care and innovation. Dr. Alhammadi’s research contributions span key topics in pediatric nephrology and patient safety, with publications in international peerreviewed journals. A passionate advocate for advancing healthcare standards, Dr. Alhammadi is committed to promoting wellness, enhancing patient care, and driving research excellence in the UAE and beyond. 

Chief Executive Officer, Imperial College Health Partners; UK

Speaker bio to follow. 

Friday 15 August 2025 | 12:20-13:20 

The role of health care increasingly goes beyond looking after people who are sick. Hospitals have typically focused on improving health through being a ‘repair shop’. However, improving health needs to go beyond tackling illness, and today, healthcare systems have a crucial role in focusing more on health promotion, the risk factors and causes of ill health. J In this session, participants will have the opportunity to hear more about population health improvement and the role of healthcare staff, leaders, and organisations in improving population health.

Objectives:

• Describe the key features of population health improvement


• Identify opportunities and challenges of healthcare organisations and leaders in undertaking these approaches


• Translate learning and insights to generate ideas for your own work
  

Dr Dominique Allwood Chief Executive Officer, Imperial College Health Partners; UK
Entesar Al Hammadi Director of Academic Affairs and Consultant Pediatrics Nephrologist at Dubai Health & President of Emirates Pediatrics and Neonatal Society; Dubai