Hospital Authority; Hong Kong

I am a chartered ergonomist and human factors specialist and have been working in the quality and safety field for more than 15 years. My major duty is about incident and risk management. I have a strong interest in studying the design of different products, software programmes, environment and workflows to think about solutions to improve human performance and minimise clinical incidents. In the past years, I have published 5 journals related to root cause analysis, fall prevention and COVID-19 management.