National Improvement Unit Singapore; Singapore

Shiva Shangari is a seasoned healthcare professional specializing in integrating improvement science with implementation science to drive sustainable change in healthcare systems. With extensive experience spanning the NHS, Singapore’s public healthcare, and private sectors, Shangari has successfully led large-scale quality improvement collaboratives and supported primary care networks in achieving key health service goals. As a member of Singapore’s National Improvement Unit, Shangari has been instrumental in scaling and spreading impactful change initiatives. They bring a deep understanding of bridging the gap between theory and practice, equipping healthcare teams with practical tools to translate evidence into measurable improvements. Shangari’s work includes training clinicians in quality improvement methods, facilitating collaborative learning sessions, and co-developing change packages to enhance system performance. Committed to patient-centered care, Shangari also leads initiatives to integrate patient voices into healthcare redesign, fostering collaboration between stakeholders for better outcomes.