Wednesday 12 August 2025 | 13:30-16:30

Format: Workshop

Step into the Mayhem Room, an immersive and interactive simulation designed to transform patient safety education. Participants will navigate a realistic patient care environment deliberately staged with hidden safety hazards and errors. The session is structured for small groups, with a maximum of 10 participants per group and up to three groups per session, ensuring personalized engagement and active participation.

Delegates will spend 10 minutes observing and identifying safety risks, followed by a 10-minute facilitated debriefing session to reflect, share insights, and discuss actionable strategies for improvement. This hands-on experience sharpens situational awareness, a critical yet challenging skill to develop and fosters a deeper understanding of patient safety principles.

After this session, participants will be able to:

• Gain insights into key features of a person-centred education programme


• List the key tenet of the PULSE Communication Workshop in managing challenging communication


• Discuss strategies to sustain and spread person-centred education initiative with limited resources and competing interest and priorities

Teo Kai Yunn Singapore General Hospital; Singapore