Wednesday 12 August 2025 | 13:30-16:30

Format: Workshop

C-Suites face many competing pressures each day, often requiring you to do more with less. With these challenges, it is easy to lose focus on your most important priority – providing the safest, highest quality of care to your patients. Leaders must unite with your systems, structures, and leadership skills and behaviours, to mindfully pursue the goal of zero harm.

You must change first, so that those you lead will know the way and follow. This leadership workshop uses interactive activities to guide leadership to define and refine their zero-harm goal, understand the impact of their culture, and to identify the specific systems and structures, and leadership qualities and practices they will pursue to advance their organization’s unique high reliability journey. Leaders walk away with practical tools to apply on their HRO journey. 

Dawn R Allbee Joint Commission International; USA