S15: Enhancing health outcomes: Empathy, trust, and behavioral change


Friday 15 August 2025 | 10:50-12:20 


Format: Presentation


Stream: People


Part 1: Empowering Stroke Survivors: Co-Designing Safe, Personalised Physical Activity Interventions for Lasting Impact


This session explores the development and implementation of MOTIVATE, a groundbreaking, co-designed intervention to enhance physical activity among stroke survivors with physical disabilities. Leveraging behaviour change theory and input from those with lived experience, MOTIVATE addresses key barriers to activity, such as environmental limitations, lack of tailored guidance, and low confidence. Delegates will learn how physiotherapists trained in Healthy Conversation Skills (HCS) empower participants through personalised programs, adaptive equipment, and accessible resources. By attending, you will gain practical insights into co-design methodologies, strategies to incorporate behaviour change techniques, and the importance of patient (person)-centred approaches in improving health outcomes. Whether you are interested in designing interventions, engaging stakeholders, or advancing health equity, this session offers actionable knowledge and real-world results. Join us to explore how collaborative innovation is transforming post-stroke care and promoting safety, quality, and sustainability in healthcare delivery


Shamala Thilarajah Singapore General Hospital; Singapore


Part 2: Measuring Person-Centred Care Practices: A Pilot Study at the Singapore General Hospital (SGH) Physiotherapy Department

Person-centred care is the new buzzword in healthcare, but how do we measure person-centred care practices of a healthcare institution or system? How person-centred are our healthcare practitioners? The SingHealth Centre for Person-Centred Care (CPCC) developed a measurement framework to answer these questions, and will share the findings and learnings of a pilot study on the framework done in collaboration with the Singapore General Hospital (SGH) Physiotherapy Department.


Amanda Tan SingHealth; Singapore

Part 3: From Machines to Moments: ICU-Led Compassionate Discharges – The ‘IAmGoingHome Initiative’


The ‘IAmGoingHome’ Initiative embodies a compassionate, patient-centered approach led by ICU clinicians, transforming how end-of-life care is delivered in Intensive Care unit. By prioritizing patients’ wishes, the program enables those on life support to spend their final moments in the comfort and dignity of their homes, surrounded by loved ones.By addressing logistical challenges, emotional needs, and financial concerns, the initiative removes barriers that often prevent home discharges, ensuring a seamless, respectful, and affordable transition from the ICU to home. This Initiative has redefined the ICU’s role in end-of-life care, prioritizing humanity over machinery and creating lasting, meaningful experiences for patients and their families in their final moments together.


Tan Chee Keat Ng Teng Fong General Hospital; Singapore