S15: Enhancing health outcomes: Empathy, trust, and behavioral change
Friday 15 August 2025 | 10:50-12:20
Format: Presentation
Stream: People
Part 1: Empowering Stroke Survivors: Co-Designing Safe, Personalised Physical Activity Interventions for Lasting Impact
This session explores the development and implementation of MOTIVATE, a groundbreaking, co-designed intervention to enhance physical activity among stroke survivors with physical disabilities. Leveraging behaviour change theory and input from those with lived experience, MOTIVATE addresses key barriers to activity, such as environmental limitations, lack of tailored guidance, and low confidence. Delegates will learn how physiotherapists trained in Healthy Conversation Skills (HCS) empower participants through personalised programs, adaptive equipment, and accessible resources. By attending, you will gain practical insights into co-design methodologies, strategies to incorporate behaviour change techniques, and the importance of patient (person)-centred approaches in improving health outcomes. Whether you are interested in designing interventions, engaging stakeholders, or advancing health equity, this session offers actionable knowledge and real-world results. Join us to explore how collaborative innovation is transforming post-stroke care and promoting safety, quality, and sustainability in healthcare delivery
Key session outcomes:
1. Explore Co-Design in Healthcare: Learn practical methods to collaborate with patients and caregivers to create impactful solutions.
2. Integrate Behaviour Change Techniques: Discover how motivational strategies like Healthy Conversation Skills (HCS) can enhance patient outcomes.
3. Design Personalised Care Programs: Gain insights into creating adaptive, inclusive, and patient (person)-centred interventions
Juliana Wang Singapore General Hospital; Singapore
Part 2: Measuring Person-Centred Care Practices: A Pilot Study at the Singapore General Hospital (SGH) Physiotherapy Department
Person-centred care is the new buzzword in healthcare, but how do we measure person-centred care practices of a healthcare institution or system? How person-centred are our healthcare practitioners? The SingHealth Centre for Person-Centred Care (CPCC) developed a measurement framework to answer these questions, and will share the findings and learnings of a pilot study on the framework done in collaboration with the Singapore General Hospital (SGH) Physiotherapy Department.
Key session outcomes:
1. Identify the five components of person-centred care, developed by the SingHealth Centre for Person-Centred Care (CPCC)
2. Appreciate the complexities and challenges in measuring person-centredness accurately and succinctly
3. Understand the measurement framework and components adopted in the pilot study in measuring person-centeredness.
Amanda Tan Singhealth; Singapore
Part 3: The People’s Voice in Health Screening: Transforming Health Research and Empowering Communities Through Co-Design
Public efforts to promote health screening among Singapore’s eligible population have been largely planned in a “top-down” manner. Examples of initiatives include Screen For Life, and the HealthierSG campaign. While these initiatives have yielded positive results, there remains pockets of the population who remain unengaged and un-screened. We set up a Residents Advisory Committee (RAC) in Bukit Batok Grassroots and engaged them in a methodical manner to craft a health screening strategy advised by the residents, for the residents. In this talk, we will be describing our journey in engaging residents through the RAC, and what we have learnt.
Key session outcomes:
1. Be inspired to hear the residents voice when planning population health initiatives for better results.
2. Learn some of the tools that can be used to engage and co-design with residents.
3. Understand the process and challenges of co-designing with residents for their communities.
Mary Pei Ern Ng National University of Singapore; Singapore
Mohamad Jasmani Bin Ali Community representative; Singapore