Thursday 14 August 2025 | 14:05-15:05 

Format: Presentation

Stream: Safety

Part 1: Enhancing Patient Safety in Primary Care: Evaluating the Impact of SINERGIAPS Through a Hybrid Randomised Clinical Trial

This session will present the SINERGIAPS trial, a patient-centered intervention aimed at improving safety in primary healthcare. We will explore how SINERGIAPS leverages patient-reported outcomes and experiences to drive meaningful improvements in patient safety culture and reduce avoidable hospitalizations. Attendees will learn about the trial’s innovative audit and feedback approach, the use of the PREOS-PC questionnaire, and its integration with educational resources for healthcare teams. Additionally, we will discuss the study’s implementation framework, offering insights into real-world challenges and facilitators. Delegates will gain practical knowledge on engaging patients and healthcare professionals in safety improvement initiatives and explore the broader implications for healthcare systems globally. This session is ideal for anyone interested in advancing patient safety, implementation science, and fostering patient and family engagement in care.

Jose M Valderas National University Health System; Singapore

Part 2: Design for Safety and Quality – from Conceptualisation to Actualisation

Woodlands Health Campus is the newest healthcare development in Singapore, contributing to overall healthcare capacity growth. Officially opened in July 2024, it is also the very first to integrate acute, ambulatory, intermediate and long-term care facilities, embracing the challenge to develop new models of care, promote person-centricity, and enhance safety and quality. As one the rare large-scale healthcare developments designed and built in the worldwide pandemic, the experience in rapid improvement to improve safety and resilience will also offer great learnings.

This session will outline Woodlands Health Campus planning journey in creating a new paradigm of design for safety and quality through end-to-end collaborative and participatory approach, in innovating new models of care, transforming care deliver and enabling process improvement.

Wong Kirk Chuan Woodlands Health; Singapore